Question about SATO CL408e Thermal Printer

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Sato 408E problem

We have a Sato 408E, use direct thermal label of Avery Dennison (colored) but it's cannot print, it's always stick on print head. But when I replace same kind of label without color (white), it print ok!
I adjust print mode into Direct, reduce darkness -15 already, same result.
But test on Datamax printer, both kind work ok.
Please advise us.

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Using direct thermal labels it can dirt the printhead and platen roller, you must clean them with isopropyl alcohol and a flannel. Also adjust the darkness to less value to best print.
Roberto Martinez

Posted on Oct 06, 2009


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