Question about Samsung RF265AA Bottom Freezer French Door Refrigerator
This is a serious issue. It froze my filter housing. This cracked the housing and a flood of my kitchen, pantry, living room and bedroom resulted when the filter housing thawed. I had not even known that the filter housing had cracked.
If you have a water dispenser and it sometimes fails to dispense. BE WARNED it is probably freezing the lines inside the walls of the fridge and could very well flood your house if it freezes and cracks your filter housing. The filter by the way was only two months old and the freeze thaw stress broke it in that short time frame.
I have had my main control board replaced, pantry thermistor, and the damper door and DA47-00243K bimetal protector will be replaced today. It sounds like the damper door will not solve the problem if your experience is relevant to mine.
I have been offer a buyout from SAMSUNG and I believe there may be a serious issue with many of these fridges.
Samsung has told me that there have been numerous cases of floods caused by this problem.
I love the fridge otherwise but, I can't risk a flood if they can't solve the freezing issue.
As a temporary measure I have left out the water filter and use an external inline water filter/conditioner cartridge.
I'm still concerned that the freezing of the lines inside the walls may result in future floods when and if the freeze thaw stress gets to them.
Therefore if latest "fix" doesn't solve the problem I am going to take the buyout and look for another fridge.
Let hope I have no floods in the meantime.
By the way I been dealing with this issue since last year with the flood occurring in February or March of this year.
It seems I get a different Executive Customer Relations rep everytime I call in to get an update on the service.
I would be interested in anyone else's experience with SAMSUNG support, repair, and followup.
Has anyone had a similar problem that was able to be successfully diagnosed and repaired?
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
inside the fridge there is a cold radiator which has filled with condensation or water from freezing it when say cleaned out the fridge this can be remedied by letting set for a few days outside in the sun so that water can evaporate properly or you can call a repair man and he can pull out frost radiator inside and defrost all the water out by dry wet vac and heater dryer
ice builds apon ice even a little bit can build up to a mountain same thing happended to my top end whirlpool i pulled the metal grate and defrosted this by pouring tap water over the ice which it went down the defrost tube outside water drain this helped greatly havent had trouble with ice since
Posted on May 13, 2008
OK now I'm wondering are theses numbers your getting 4 -9 the actual temps of the refrigerator and the freezer? and do they feel this cold and correct to you? I know the refrigerator side shouldn't be below 34 or so and definitely not below 32. If this is correct and the numbers are not settings but temps. (Now if you have a touch pad its electronic. If it has knobs it has a separate defrost and thermostat and are electro-mechanical)
If electronic Your control board and possibly defrost control are out.
It would more likely be the sensors going to the board(s) It will both sensors have the possibility of causing your problem. 1 will control the run of the compressor (and this one could and probably is connected to the inside coil) and 1 will control the air damper tween the refdg and freezer compartments, and may turn on the inside fan operation too.
(this would be my first suspect if these are degrees numbers). Look at the thermostat control see if it is attached to the indoor coil (usually the tube leavign the indoor section. If its not attached its not sensing the coil temp and when goes into defrost wala its not senmsing temps like its designed to do. Look for a broken clip or possible a plastic wire tie that holds this sensor in place.
Please get back to me with what you see - find on this look up.
Posted on Mar 18, 2009
The most common reason water stops are 1. The water line has frozen, but its not the part in the freezer door. Behind the crisper bins in the fresh food section, you might not see it but it behind the back wall. Heat up that area with a hair dryer, or if its not full shut it off for 24 hours and it will do the trick. 2. The pump that sends the water to the dispencer is dead, it will be located behind the ref lower left hand side behind panel (follow the water line) part # DA74-40149D, you can order it at marcone.com for about 27.00
Good luck, if those dont work let me know
Posted on Nov 11, 2010
SOURCE: I have a two year
Hi, If you are hearing a clicking or buzzing then check out the last two tips.
Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.
If your refrigerator is running but warm, then...
Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...
Refrigerator Condenser Coil Cleaning Refrigerator Repair
Refrigerator Troubleshooting Refrigerator Compressor
Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold
If you are hearing a clicking or buzzing then check out the last two tips.
Posted on Jan 30, 2011
Tips for a great answer:
Dec 27, 2016 | Refrigerators
Jul 11, 2017 | Samsung 19.7 Cu. Ft. French Door...
Sep 24, 2017 | Frigidaire Refrigerators
Sep 24, 2011 | Frigidaire FRS3R5EMB Side by Side...
Sep 16, 2010 | Whirlpool ED2FHEXN Side by Side...
Jul 27, 2009 | Frigidaire FRS26H5AS Side by Side...
220 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: