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Re: my tomtom was fine for about a year now lost signals...
The battery is so just change it and all should be well again for a week or so! i am being facetious as TOMTOM are not good products as you can determine by the number on here needing reapir or help for much of the same problems
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Try connecting it to the computer and running an update from TomTom Home, there is a GPS fix that might help. Obviously the TomTom needs clearence to see the satalites in the sky otherwise try a hard reset with a pen in the bottom.
Poor vicinity for a strong signal A low battery ***** must be fully charged The DC is only maintenance charging and eventually goes flat. A damaged SIIRF CHIP caused by starting the engine whilst the GPS is plugged in. A failked fuse to keep battery charged for maintenance in the DC charge unit.
Try recharging battery( or replacing it if 2 years or more of age)
I am tempted! yes here goes Your signal wont come back, your signal wont come back ( Old Tune of my boomerang wont come back)
It probably wont if the battery is flat , so first try charging bthe battery before turning to map programming. If that doesn't work then expect the worst.... you have damaged the SIIRF chip which is the chip that contacts the satellites Very expensive to reapair cheaper to buy a new GPS generally tomtom are notorious for this problem, but most times its caused by user abuse of overcharging or starting the car with the GPS plugged to DC spikes are common even though they dont blow the fuse in the charger plug. Even Mobile phones should be plugged after the engine is started. none of the GPS Distributors othert than one wilkl tell you of this money spinner. Next time aroumd you may want to consider an ALTINA see Marbella Australia and also read their FAQ on caring for your GPS
This is not always an easy fix. one has to know whether you are trying to run a GPS in a city that is overshadowed with trall buildings, a forrest like set of streets where trees overhang and obscure the sky. Then there is the low battery level that can cause loss or no signal, or the windscreen that is so sloped it does not allow sky view. Some cars have other electronics installed that cause interference, finally the GPS itself.. TOMTOM, one of the worst GPS on the market for failoure. and problems. Just trawl through FIXYA and see the number of TOMTOM requests for help there are to any other brand
here are some solutions.
make sure battery is fully charged on AC charger before usinjg. connect it to DC car power after engin hjass been started to prevent spike damage to chip.
fit an external mouse antenna, not the cheap and nasty types thyat only raise 28 decibels contact Marbella Australia for their 50Decibel antenna its the best on the market and only available from them . . place Gps closer to your windscreen for a better view of the sky. keep away from other electronics like mobile phone radio etc to see if it works better.
ok my aussie compatriot your problem is mainly the battery not being fully charged on the ac charger, it also needs a clear view of the sky. most tomtoms have an external antenna port mmcx but dont buy thoise cheap 28db units as they are trouble, go to Marbella Australia and get one of their 50Db external mouse antennas and that will help tremendously. Perhaps dump your tomtom while your at it as they are nothing but trouble. just check the numer of issue son this forum. check out the A8010 or the super A860 on the marbella site then sell off your tomtom