Question about Xerox WorkCentre M20i All-In-One Laser Printer

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Will not scan from glass but feeder will?

When you place paper on the glass the scanner will not move across the paper. but when you place your item in the feeder with the top closed it works fine?

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Using your scanner program such as PaperPort, you really have to pay attention on where the document/photo is located for scanning.


Steps
1. Click on Start, Programs, Paperport
2. Right above the Word "SCAN", you will have several options on;
a. Document or Photo
b. Flatbed or Feeder
3. Once step 2b has been selected, the M20i will scan your document per your instructions.

Note:#1
If you place your document on Flatbed but your selection on your screen says "Feeder" where do you think the scanner will look for your document? The answer is --> Feeder!!!

Note #2
Make sure that you click Accept,& DONE, other wise M20i will just sit and wait for your next command.

I hope this resolves the confusion between GLASS and FEEDER scanning.

Posted on Jul 24, 2009

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I've got a all-in-one printer of HP LaserJet M1120 MFP. When I switch it on the screen shows "Scanner Error 20". And I cannot use the scan function. It can print when connected to computer. I've rea


Hi,
Follow these steps to scan using HP software:Step one: Load the item to be scanned
  1. Make sure that the product is connected to the computer.
  2. Turn on the product.
  3. Load the item in the document feeder tray or on the scanner glass
Tip

Load the following items in the document feeder tray :

  • Single items
  • Items that are not easily damaged
  • Multipage, single sided items that you want to scan into one file
Load the following items on the scanner glass :

  • Single items
  • Items that are easily damaged, such as old documents and photos
  • Multipage, double sided items that you want to scan into one file

  • Option one: Document feeder tray
    1. Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first.
    2. Adjust the width guides to fit the item.
  • Option two: Scanner glass
    1. Open the scanner lid.
    2. Place the item with the print side down on the scanner glass. For the correct position, see the engraved guide near the corner of the glass.
    3. Close the scanner lid.
Step two: Scan the item Use one of the following methods to open the HP scan window:
  • Double-click the HP scan icon (c02436443.gif ) on the Windows desktop. note.png NOTE:If you have more than one HP product installed, double-click the HP scan icon (c02436443.gif ) for the product you are scanning with.
  • Click Start (c01827528.gif ), click All Programs , click the HP folder, click the name of your HP product, and then click HP Scan .

Click the scan option for the item you are scanning. note.png NOTE:Depending on your HP product, you might not have all the following scan options available. c02448891.gif

Save as PDF Use this setting to scan text documents that are not editable. Use the Save as Editable Text (OCR) option to scan text that you can edit. c02448892.gif

Save as JPEG Use this setting to scan pictures and images.
Hope this information will be helpful.
Let me know.
Regard

Oct 29, 2011 | HP LaserJet M1120 MFP All-In-One Printer

1 Answer

I want to know how to use the scanner - we have lost instructions


Instructions
    • 1 Determine if the scanner has flatbed only or ADF (automatic document feeder). Scanners with have a flat glass section for scanning, but they may or may not have an ADF. Determine if your scanner has one of those so you can scan one sheet or multiple sheets at a time.
    • 2 Place paper in respective slot. Insert the paper into either the ADF, or place on the flatbed for scanning use. Make sure the glass is relatively clean. If you're using the paper feeder, make sure the pages do not have staples or paper clips still attached.
    • 3 Press the "Scan" button or use an application on the computer that can interface with your scanner. Use this to grab the image of the documents or pictures you desire to be digitized.
    • 4 Save scanned item as you want it. Store the now digitized image to whatever format you desire (whether it is PDF, JPG or other). Keep track of where your storage location is so you may retrieve the data soon.
    • 5 Retrieve it. Remove your papers, and browse to your digitized documents.


This is picture guide visit this site.
http://www.dummies.com/how-to/content/how-to-use-a-scanner.html

May 19, 2011 | Computers & Internet

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When I copy papers on my Canon imageRunner 2800 there are 2black lines in the middle of the copied paper. How do i solve this problem?


Hello mike,
You may have a fairly easy problem to fix, and that's good thing ! If the lines only appear when you use the document feeder then we can handle this. Please place a document on the platen glass and make a copy. If the copy looks good then we need to clean your "scan" glass. The scan glass is the small glass located to the left of the large platen glass. It's about 3/4" by 14",and will only cause problems when you use the automatic doc feeder.If it gets dirty then thin lines will show up. If indeed this is the problem then I have a test u can use that will help you Take a plain piece of paper. Mentally divide it into 4 squares and then simply write the numbers 1,2,3,4 on each quadrant. At the top edge of your newly formed test document place an arrow pointing away from the body of the paper, and it needs to point "UP".. Now draw an arrow on the test document that points to the left "lead " edge. Put your newly constructed test target in the document feeder and make a copy of it. Now, you KNOW how you placed the test document, so lets look at the copy. If you have lines only thru the document feeder, then look at the copy you made and notice where the lines are. Ok, now you know where the lines show up on the copy, so lets take your "test" document and compare them side by side.Once you have made this comparison, and can see where the lines show up, take the ORIGINAL test document and place it IMAGE UP (1,2,3,4) on the glass. This will point out exactly where the dirt is. By looking at the copy that has lines, and where they show up on the page, you can use the test page that is laying face up on the glass and compare the 2. BOOM !! You can look towards the small scan glass and find the dirt that is causing the lines. With your copier, IF you place a document on the glass then the scanner moves to "scan" the document. But if you use the document feeder, the scanner stays in one spot and the motion of the document moving ACROSS the scanner and is scanned like a bar code. If there is dirt on the scan glass then a line occurs instead of a "blob" as you would see if you used the platen glass.I hope this all makes sense (I tend to ramble) and I hope it helps you. You of course could have far more complex problems. But your description of the problem sounded like my remedy/idea might be just what you need. Take care and good luck. if I helped you please let "fixya" know. SPINAL

Apr 02, 2011 | Canon Office Equipment & Supplies

1 Answer

There is a line across the page on all pages scanned through the feeder


If the line runs in the same direction the paper feeds, that being top to bottom not side to side, then there is something blocking the scanner. Most sheet feeders have a seperate glass that is used for scanning and that will result in bad scans from ADF but not if you scan directly from the glass. Clean the ADF glass with a soft cloth slightly damp with window cleaner. Look closely because even small bits of almost invisible goop like post it note glue can be enough to cause this type of image defect when scanning.

Mar 11, 2011 | Xerox Office Equipment & Supplies

1 Answer

I am getting a blue line on my scans when utilizing the feeder


The feeder sends the original across a small piece of glass. The scanner stays in one position as the paper runs across it rather than the scanner moving and paper staying still. The little piece of glass is probably a 1/2 inch by 12 inch glass. just clean that strip of glass. use alcohol. there is probably some whiteout on the glass. It will appear as a dot. When the paper runs across it, the dot is run across the whole page causing the line. if you cant find the strip of glass, run a scan and try to see where the scan light sits while it's running. Clean everywhere where the light sits.

Jan 15, 2011 | Office Equipment & Supplies

1 Answer

When I copy using the auto feed, I get a line across my copies. The line can fade or be dark but has been present for a few months. Copies that are hand placed do not have the line. What can I do?


There is usually a little strip of glass to the left of the main glass bed where you would place paper by hand. This little strip is what the feeder passes the paper over to scan it while the scan head stays in place underneath it. Most likely there is some fuzz or dirt on this strip of glass or on the feeder where the paper passes.

Oct 18, 2010 | Ricoh Office Equipment & Supplies

1 Answer

Bad Scan Quality Using Brother MFC-7820N Document Feeder


Look to the left side of the flatbed glass for a thin strip of glass by itself. When you scan from the glass, the document stays put and the sensor moves across the document. When you scan from the feeder, the sensor stays in that glass strip and the document moves across the sensor. See what I mean? I would check the small feeder glass for dirt or scratches from staples or other flotsam. Also not a bad idea to blow out the feeder path with some compressed air to ensure the documents is handled smoothly. Hope this helps!

Sep 18, 2009 | Brother MFC-7820N Laser Printer

1 Answer

Lines on copy/scan/fax


You have something on your "scanner glass", the narrow piece of glass that the scanner "looks" through during adf use. Get some window cleaner or rubbing alcohol and clean it with a damp cloth. Often, it's correction fluid (Liquid Paper). A little dot is all it takes because the paper is traveling across the dot, effectively drawing a line down the length of the page.

Aug 04, 2009 | HP Office Equipment & Supplies

1 Answer

Vertical line is appear when make scanning from document feeder .. thanks


The glass the document is dragged across has an ink mark or liquid paper mark on it.
Clean thin document glass under the feeder.

Apr 27, 2009 | Ricoh IS420 Flatbed Scanner

1 Answer

Canon D860 - I get a solid black line when I use paper feeder.


I'm pretty sure you might have solved this problem already, but this might help others.

Make sure that the platen glass is clean near the right side of the machine, where the document is scanned when going through the document scanner. Remember, when placing a document on the glass to copy it that way, you would place it on the glass on the left side of the machine. When scanning through the ADF, the scanning unit itself moves to the right side of glass and scans the document as it moves through.

We had the same issue and found out that there was a little spec of dirt on the glass. After cleaning it, the problem was solved.

Feb 03, 2009 | Canon ImageRUNNER 1670F Copier

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