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Whirlpool corp., whom made this unit, had a bad design for the defrost drain tube by the compressor. Order part W10619951 and install. This is a kit to change out the current drain tube to a better one. You still have to defrost the frozen defrost drain tube but this will fix it for good.
I had a problem with Ice forming in the bottom of my freezer on my whirlpool side by side freezer-refrigerator. Turn out to be a plugged drain in the bottom of the freezer. That drain goes into a tray under the whole unit. During Defrost, condensate drops from the contents of the freezer on to the bottom of the freezer and goes through a drain tube to a pan underneath. Should that drain tube become plug and the water is left standing in the bottom of the freezer, it will turn back to ice after the defrost cycle is over. Once the drain tube is clean out, the problem goes away.
What is your model number? Sears Kenmore numbers look like this 321.2468102 I hear a lot of complaints from people that see water leaking into their refrigerator from seemingly nowhere. Water appears in different places and even inside or under a refrigerators that does not have a water or a ice dispenser! Frost free refrigerators defrost the ice that collects on the evaporator coil. Your refrigerator defrost on the average about every 8 hours so the water that accumulates during defrost has to go somewhere right? Yes the water is supposed to drain down a small drain line to a pan down near the compressor where warm air from the condenser fan will blow warm air over the water and evaporate the water again an put it back into the air inside your home, office or wherever your refrigerator is located. Over time that little drain tube gets slime, algae and a gooey white paste gunk that fills the drain line sides up stopping the waterflow downward to the condensate pan below refrigerator. If blocked by gunk or ice you will see trails of liquid leaking down the rear wall of fresh food compartment until it reaches the crisper drawers. Gunk is an accumulation of algae slime and just crud that appears from nowhere in a refrigerators defrost condensate drain line. How a refrigerator leaks is not always the same with every model as you may see frozen ice flowing down the rear wall of freezers on side by sides. Here is an example of a ET18PKXGTO Whirlpool refrigerator leaking water into a cup below the freezer compartment. Click here=> Whirlpool Leak Photo taken by TechnicianBrian. TechnicianBrian.com. And in this photo are several parts listed in photo group #1 were it is most likely running down the wall=> MagicChef CTB1921AR fresh food section. If you still have questions please ask and rate me if I was able to explain this well enough. Every refrigerator is made different so these are examples only. The key is to find if ice or just gunk has blocked you defrost drain. Unplug and then remove the rear panel in back of freezer. We need to see if the water is overflowing the condensate drain tray or if the blockage is in the turn the drain leads down back of your refrigerator. Much more on this page=> Leaking Refrigerators! If you run into any problems along the way of repair please let me know, Thanks, Sea Breeze
We are sorry to hear of the problem with your Whirlpool appliance. We would recommend having a local certified technician in your area properly diagnose and repair the issue you are experiencing. Please email us at [email protected] and provide your full name, phone number, address and the model and serial number for your freezer.
HI thanks for your question. the problem is with the drain tube, from freezer to the drain pan ,located at the back, by the compressor. to repair. turn fridge off, for 24 hrs. pull fridge away from the wall. clean all the coils. locate the drain tube, by the drain tray. get a small plastic hose, shove the plastic hose up the drain tube. and blow, to dislodge any debris clean the tube thanks the appliance doc.
hi thanks for the question yes the drain tube is clogged . turn power off pull fridge from wall clean all coils locate drain tube in the drain tray let fridge thaw with doors open once thawed clean drain tube thanks the appliance doc
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