Question about Hitachi (14R9464-20PK) 250 GB Hard Drive

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Simple tech 320gb HD

Makes my computer freeze up

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  • Glen Rose Sep 27, 2008

    When I plug in my Seagate External Hard Drive my computer freezes up and becomes completely unresponsive.



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Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it if you need that data.
If not - try to remove the drive from the enclosure and connect it directly to the computer to recover your files.

Posted on Nov 30, 2008

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What do you mean by saying freeze up
pls give a clear discription

Posted on May 22, 2008


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I have a Simple Tech (simple Drive) 320GB external hard drive.the light comes on But my computer won`t recognize it. The light comes on but that`s it.

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If necessary, open the external case, and separate the disk-drive from the USB-to-disk-drive adapter.

Connect the disk-drive as a "slave" disk-drive in some computer, to see if the disk-drive itself still can be accessed.

If not, and you have "important" data on the disk-drive, search the Internet for a professional "Data Recovery Service" -- you ship your disk-drive to them, pay them a lot of money, and they repair the disk-drive, just long-enough to copy your files to a brand-new disk-drive.

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This generally means you have a hardware failure in the drive or enclosure. The simplest way to test which is to have a hardware tech move the drive into a new enclosure and see if it works.

This will void your warranty if you do it, so, if the drive is under warranty and there are no files you consider valuable on the drive, call the manufacturer for warranty support.

If you value the data more than the drive is worth then take it to your local hardware vendor and ask them to test the hard drive in a new enclosure. Good odds it will work this way but if not you may need the help of a data recovery specialist.

In North America I use Armor-IT, if you are in a different region and the new enclosure fails to garner results, comment back with your region(Country, State, City) and I will supply you with the closest reputable facility.


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I have that problem similiar to yours. My simple tech stopped working for like two years so i decided to open up my simple tech and removed my HD away from the old enclosure so I can try building my own external hard drive for the first time. I bought another new 3.5 enclosure, IDE/ATA for the old HD. I put it in the new enclosure and it worked!

It's the only solution you can have. No need to retrieve data or re-format your HD. You can leave it the way you like...if you wanna reformat it...up to you.

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when u clone a drive it copies the same size to if you are using vista it is easy to expand go into admin tools then computer management then click on your drive and expand it

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