Question about HP PAVILION SLIMLINE S7520N AMD Turion 64, 1.86 GHz, 1024MB, 200GB, DVD-RW/CDRW Combo Drive, Slimlin... (EX259AA#ABA) PC Desktop

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MS Vista Windows patches broke my desktop

Last week (24/06/2009) my HP Pavillion slimline running Vista loaded 2 MS Windows patches. After restarting, the Vista interface would not appear, just the white mouse cursor on a black screen, instead of the desktop UI. The boot process worked fine up until the desktop is supposed to appear. I haven't made a system recovery disk, and safe mode start up ends results in the same issue. Anyone know how I can roll back the patches and hopefullly resolve this issue?

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  • Corlis Byrne
    Corlis Byrne Jun 30, 2009

    Thanks rob151, but I'm not getting the 'last good settings' option. As a shutdown could not be initiated after this problem occurred, Vista automatically starts with a Windows Recovery DOS screen, which gives me a choice of Safe Modes start up, but no 'last known good settings' option.

    I've also looked at teh Boot Menu, but I don't get any relavant option there either.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Press F8 as you turn on your computer and when the boot menu comes up, choose last known good configuration and see if you can get back into windows that way.

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Reboot the computer and then press f10 this should get you a screen with a text line that says safe mode,with net or command scroll down to last settings that worked and try that ps. you really need to make a recovery disk. its that important.

Posted on Jun 29, 2009

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