Question about Lexmark X7170 All-In-One InkJet Printer

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My lexmark x3580 has an error message right cartridge incorrect

I have put a new lexmark original in but to no avail it still shows the same error

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sandrew
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SOURCE: printer error message

To eliminate a software problem, disconnect printer from pc and completely uninstall the printer driver and restart pc. Insert our printer driver cd and install the drivers, but do not connect printer until advised. When advised connect printer and ensure windows recognises it in the little pop up window in tool bar and says 'Your hardware is installed and ready to use' If the same message appears then the printer is faulty.

Posted on Dec 30, 2006

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SOURCE: right cartridge incorrect

This solution (RESET the BRICK - solution 1 above) worked for me!

I had a brand new out of the box Lexmark X4580 and after one or two prints I was suddenly getting a "Left Cartridge Incorrect" error showing on the Printer Control Panel and the printer would now all me to print anything.

After about an hour of trying this and that (cartridges in, out and shalen all about!) ; no avail, I tried this and hey presto, it worked.

When I removed the "Brick" power supply I left it until the Green LED had faded right out though, I dont know if that was significant or not. Fingers crossed all is sorted now!

Posted on Nov 05, 2007

SOURCE: problem with lexmark X4580 cartridge error

me too. black #23?

Posted on Feb 18, 2008

SOURCE: Right cartridge incorrect" and "Left cartridge incorrect

Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.

Posted on Jul 06, 2008

  • 1 Answer

SOURCE: incorrect right cartridge

Ive tried removing the right cartridge so I can print in black, but now , once I refilled the black one, it wont even let me print black!! this is desperate; can anyone help?

Posted on Sep 05, 2008

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This article in the Lexmark website will help you identify and resolve the "right cartridge incorrect" error message: Cartridge Errors on the Lexmark X5400 Series Printers

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Installed a new Lexmark ink cart and got an incorrect message


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Right cartridge incorrect error message


Dunno if you can. The Lex is lookin for a chip in that cartridge and isn't seeing one.

I am sure there is a trick to disable this check - will look on web and update later

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Cartridge error on printer lexmark x3650


If cartridges are not original or are refilled, use new original cartridges.

If the cartridges are new and original, try cleaning the metal sensor inside the cartridge carriage.

If still no luck , contact Lexmark using the number listed on the owner manual.


Contact Lexmark -- Lexmark United States

Contact Lexmark -- Lexmark UK

Customer Support - Lexmark

Jan 02, 2009 | Lexmark X3650 Printer

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"cartridge incorrect" message


Never throw out any receipts!!! A lesson my dear mum taught me a long time ago. You need to pay attention to what the printer is telling you. Incorrect cartridge error message could mean a clogged printhead, most people think they have cleaned properly but did you do it with proper cleaning solution. Was it a refilled cartridge or new one? Are you certain you did not accidentally touch the gold areas (printer points) as this can put oils and dirt or residue on the cartidge. Gently wipe both heads on cartridge very softly with a non perfumed baby wipe! Yes a baby wipe (people laugh at me until they see their printer go again!!!) Now try printing again. You can get rid of error message only when you fix the problem. If nothing helps, try uninstalling the printer and reinstalling with original operating disc. And yes, the printer cartridges can be faulty. Never dispose of your old receipts until you are virtually replacing the next cartridge. I keep all receipts for all costly items in a clear slip folder, or staple to original barcodes of box they came in. Did you try disconnecting usb cables to printer and reconnecting to reset it.

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11 Answers

Right cartridge incorrect


This solution (RESET the BRICK - solution 1 above) worked for me!

I had a brand new out of the box Lexmark X4580 and after one or two prints I was suddenly getting a "Left Cartridge Incorrect" error showing on the Printer Control Panel and the printer would now all me to print anything.

After about an hour of trying this and that (cartridges in, out and shalen all about!) ; no avail, I tried this and hey presto, it worked.

When I removed the "Brick" power supply I left it until the Green LED had faded right out though, I dont know if that was significant or not. Fingers crossed all is sorted now!

Mar 14, 2007 | Lexmark X7170 All-In-One InkJet Printer

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