Question about HP Photosmart C5280 Printer

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I replaced my black ink cartridge and then received the error message "Refer to Printer Documentation" I replaced the cartridge with another new black ink cartridge and the same error mesage appeared.

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  • David Broome
    David Broome Jun 18, 2012

    I have the same problem I hav bought 7 cartridges cleaned contacts printer none work we shoude all contect watch dog as hp dosnot want to help solve the problem no more hp for me after 10 years with them David B

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Try to clean the contacts on the printer where the rear of the cartridge sits in the electrical contacts clean with rubbing alcohol

Posted on Jun 29, 2009

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