Question about HP Photosmart C6280 Printer

2 Answers

It won;t photocopy now and prints blank sheets from open office documents

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  • smo2 Jun 30, 2009

    I don't have the drivers and don't know where to get them.

  • smo2 Jun 30, 2009

    I have dwnloaded the drivers from HP the priblem still persists.
    Shirley


  • smo2 Jun 30, 2009

    I have checked and changed ink levels before without effect.I only have Open Office and find I can print things from online pictures but not Open Office documents. When I scan for photocopies I just get marks on the paper or just blanks it seems to be trying.If I scan to a file and print from that file it works.I wonder whether this is a hardware problem.

  • smo2 Jul 09, 2009

    I have found that it will copy on the colour button, although the black cartridge is full.

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2 Answers

I'd like to assist. Firstly, please check the ink levels:

  1. Press Setup button on the printer itself.
  2. Press the down arrow button to highlight Tools , and then press OK .
  3. Press the down arrow button to highlight Display Ink Gauge , and then press OK . The HP All-in-One displays a gauge that shows the estimated ink levels of all cartridges installed.
If none of the cartridges are empty, you should try to reset and recharge them. Simply lift open the printer lid while the printer is turned on, and the cartridges will move into place. Remove each cartridge and ensure there is no label attached to the cartridge. New cartridges usually come with a label attached to the cartridge which must be pealed off before insertion.
Then place each cartridge back into their appropriate slots ensuring they snap into place, then close the lid of the printer. They will recharge automatically. Try printing again.
Are you now able to print? If not, can you print from another application besides OpenOffice.org?
You also mentioned the copier function doesn't work. Does it attempt to make the copy (can you hear the scanner scanning the page or similar sounds), but it just comes out with a blank page? Is this correct?
Let me know if the above has helped. If not, please let me know which operating system you are running (like XP or Vista).
Thanks.

Posted on Jun 30, 2009

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Plz try by reloading the drivers and check the by printing a test page. if every thing is ok then try to scan and print. plz post back if the problem is not solved

Posted on Jun 30, 2009

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