Question about Tomtom ONE GPS Receiver

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My tomtom can't find GPS position quite often

From about one month ago, it sometimes fails. It takes vey long time (even all day) to function. What's the problem?

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Change the battery or make sure it is fully charged ehen you use it all intermittent failures are usually related to low battery power

Posted on Jun 30, 2009

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1 Answer

No gps signal with tomtom


Solution for No GPS Signal

To pinpoint your location, you need to get signals from at least 4 satellites. If you receive signals from less than 4 satellites or the signals are not strong enough, the Driving View stays gray and one of the following messages is shown in the bottom right corner of the Driving View:
  • Waiting for a valid GPS signal
  • The GPS signal was lost sec ago
Note: In previous versions of the TomTom application the message may vary.
If you see any of these messages, try the following:

Finding a GPS signal
In the following cases it can take up to 5 minutes to find your current position:
  • You use your TomTom device for the first time.
  • You haven't used your TomTom device for a longer time.
  • Your TomTom device has been relocated without using it (e.g. after traveling by plane or train).
If it takes longer than 5 minutes, make sure that you are in an open place without tall buildings or trees around you.
Once your TomTom device has located your current position, the Driving View is shown in full color and shows your position on the map.
Tip: Most TomTom devices can use QuickGPSfix™ to locate your current position faster.

Flight mode
On devices with built-in GPRS connectivity, flight mode also disables your device’s GPS reception.
To switch flight mode off, tap Flight mode in the preferences menu and then select Restore connections.


Clear View
Your TomTom device must be outdoors to locate your current position.
Try repositioning your device in your car; ideally, try to position it at the lowest possible point directly on the windscreen.
Some vehicles have a heat reflective shield embedded in the windscreen, which may prevent your device from locating your current position. If this is the case in your vehicle, use the TomTom External Antenna Kit (available as an accessory).
Tip: As a reference, place your device outside your parked car to see if it can find your current position.


Reset your device
Reset your TomTom device. Click here to learn how to reset your device.


Install the latest application
We recommend always having the latest version of our application installed on your device.
See also: How to check for and install an updated version of the TomTom application?

Feb 01, 2010 | Tomtom ONE GPS Receiver

1 Answer

TomTom ONE GPS receiver waiting for a valid GPS signal forever...


well the reset button is behind the front face cover. However I doubt this will do much for you.

Reasons for not connection.
1) Battery is too low and needs full recharge via AC adapter
2) Poor position or being overshadowed by buildings or other electronic devices

3) Dead SIIRF chip caused by starting motor with the GPS plugged to DC power. Might work a 100 times without problem 101 kills it. The whole mother board needs to be changed. Cost often exceeds value.
No device should be connected when staring engine. Even a fused DC adaptor somketimes does not blow the fuse when spiked and will allow enough spike to pass to kill this delicate echip. Even mobile phones will suffer this problem pooof! gone within 10 seconds!

The eraticness may be a faulty charged batterty but I doubt it.

Please rate our help++++Thanks for using FIXYA

Oct 09, 2009 | Tomtom ONE GPS Receiver

1 Answer

Tomtom 720 will not turn on even after pressing reset button


hook it to your usb cable to your for a few hours and then try and start it. first with the power button, it that fails try the hard reset..if neither those work, download tomtom home. follow the directions and tomtom home should be able to repair it unless you have internal problems, like a bad usb port on the gps. bill

Aug 18, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

My Tom Tom loses satillite reception quite often


Try updating with the latest GPSfix updates via the tomtom home software

Aug 02, 2009 | Tomtom GO GPS Receiver

1 Answer

I have a Tom Tom GPS and all of a sudden it says searching for satellite signal but never picks one up. Any suggestions?


To pinpoint your location, you need to get signals from at least 4 satellites. If you receive signals from less than 4 satellites or the signals are not strong enough, the Driving View stays grey and one of the following messages is shown in the bottom right corner of the Driving View:
  • Waiting for a valid GPS signal…
  • The GPS signal was lost … sec ago
Note: In previous versions of the TomTom application the message may vary.

If you see any of these messages, try the following:

Finding a GPS signal
In the following cases it can take up to 5 minutes to find your current position:
  • You use your TomTom device for the first time.
  • You haven't used your TomTom device for a longer time.
  • Your TomTom device has been relocated without using it (e.g. after travelling by plane or train).
If it takes longer than 5 minutes, make sure that you are in an open place without tall buildings or trees around you.
Once your TomTom device has located your current position, the Driving View is shown in full colour and shows your position on the map.
Tip: Most TomTom devices can use QuickGPSfix™ to locate your current position faster.

Clear View
Your TomTom device must be outdoors to locate your current position.
Try repositioning your device in your car; ideally, try to position it at the lowest possible point directly on the windscreen.
Some vehicles have a heat reflective shield embedded in the windscreen, which may prevent your device from locating your current position. If this is the case in your vehicle, use the TomTom External Antenna Kit (available as an accessory).
Tip: As a reference, place your device outside your parked car to see if it can find your current position.

Make sure battery is fully charged before use

Reset your device

Jul 24, 2009 | Tomtom XL 330 Car GPS Receiver

1 Answer

My tomtom takes up to 20 minutes to acquire a signal when driving


try updating with the latest GPSfix updates via the tomtom home software

GPSfix updates are renewed weekly because the satelites are constantly moving

Jul 15, 2009 | Tomtom One XL GPS Receiver

1 Answer

Won't turn on (even thou fully charged). Got it 6 months ago


hold the power button, might take upto a few minutes till it turns off unless the power button has broken which is common on these models

Jul 08, 2009 | Tomtom One XL GPS Receiver

1 Answer

No gignal on tomtom one xl


take it to the seller to have it reinstalled

Jul 04, 2009 | Tomtom One XL GPS Receiver

1 Answer

TomTom DIED?


Call TomTom 1-978-287-9555 4 months is really early for the unit to break.. thats even before their 180 day warrenty period.. call them today and return it!

Apr 30, 2008 | Tomtom GO 300 GPS Receiver

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