Question about Ricoh FAX3800L Plain Paper Laser

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Ricoh Fax 3800L Error code

What does Service code 3-31H mean?

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  • dtermini Nov 19, 2008

    I have the same error code - Service Call 3-31H

    I open and close all doors and I also shut off the machine for a few minutes and then turn it on. It works for a day or two and then the same error code appears. I do not know what the fuser looks like, nor do I know where it is (the operator's manual does not indicate its location), so I don't know how to check the left lock. Details will help. Thanks

  • Anonymous Mar 12, 2014


  • Anonymous Mar 12, 2014




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Hi there the error code that you are getting appears to be for the left lock where the fuser is make sure that the door is shut fully and turn the machine off then on again if this doesn't work then it is more likely to be the laser unit and this will need replacing.

Hope this is of some help to you.

Thanks J

Posted on Jan 06, 2008


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