Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Lexmark 5400 series paper jam

I have a lexmark 5400 series printer. It keeps getting a paper jam- we have tried various methods from the manual to fix it....but its still happening. Please help.

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Re: Lexmark 5400 series paper jam

As several previous posts said there was a pieces of paper folded up inside. Per a previous post remove the sheet feeder rack. At this point I removed the two outside screws (of the three) on the backe. After this the whole top lifts about 3/4 inch (19mm) to give your fingers more room to clear it. Looks like she will print another day.

Thanks for the tips on here.
Ken Bowd

Posted on Feb 23, 2009

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Re: Lexmark 5400 series paper jam

I'm having the same problem on the Lexmark 5400. Will print in black and white and copy in color. Any suggestions?

Posted on Dec 20, 2007

Re: Lexmark 5400 series paper jam

I did it. I did it. You have to put ALOT of paper into the printer. It needs heavy paper to make that lever move. Just try it.

Posted on Oct 18, 2008

Re: Lexmark 5400 series paper jam

For the jam check the guides under the hood, push the clips in and use a small light to look into the paper feeder area, there are two black "clips" or guides on a spring loaded lever, on my printer one guide let go and the paper kept feeding on one side only and jamming. hope this helps

Posted on Apr 02, 2008

Re: Lexmark 5400 series paper jam

I can : first of all, remove the drum, then report the problem the brother mfc recoder. Under theyre supervision remove the paper.

Posted on Jan 12, 2008

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Re: Lexmark 5400 series paper jam

I installed a new color cartridge in my Lexmark 5400 Series printer and now I cannot get my computer to reconize the color, only black & white. I can copy in color though. Can you help me? Thanks

Posted on Dec 07, 2007

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SOURCE: Brother 7020

it may not be able to take the type of paper you're trying to feed.
try cleaning the pick-up tires with alcohol and clean paper, if it picks up the tires are worn and need to be replaced, if not you will have to do it on the glass.

Good luck.

Posted on Nov 14, 2007

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SOURCE: False Paper Jam Message

Probably a jam sensor is dirty or stuck. Look through the paper path for a stuck plastic sensor arm, or dirt or paper dust on photocell typr sensors.Paper sensors are normally located near where paper feeds, and where it exits the machine. The paper must pass over these sensors as it travels through the machine.If a scrap of paper is left on the sensors, they will report it as a jam. If you can, try manually pushing a sheet of paper through the printer, ONLY in the direction it normally feeds. This may free up a stuck sensor arm, or force out the jammed scrap.

Posted on Jun 09, 2008

  • 586 Answers

SOURCE: ive a brother dcp

Hello there,
The kind of paper you use on the printer really matters as it detrmines a lot whether the printer will jam or not. When removing the jammed paper simply try to slide it out by using your hand to pull out the jammed paper. The weight as well as density of a paper can be a means of it. Definitely try regulating a heavier class paper that's a smallest of twenty-four Lbs.
Then check the rubber that rolls the paper in the direction of printing. If it is loose or worn out, the printer will continue to jam until it is fixed.
Check the blue dial in the paper drawer to see if it is set to the correct paper size. LTR means the paper is sitting in the drawer straight up and down. LTR-R means the paper is lying sideways in the drawer. When these dials are incorrect it can cause the machine to jam or give false jams.
Hope this helped. Goodluck Elect_Comp

Posted on Aug 30, 2011

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Paper jamming


Try disconnecting for a while and see if it resets.

Jun 26, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

My Lexmark x5495 will not print. I get the message enable bidirectional communication. I am running XP operating system. What is the solution?

Go to Control Panel > Printers and Faxes > right click on the Lexmark 5400 Series print object > Properties > Lexmark 5400 Series Properties window pops up, click on Ports tab > place a check mark in Enable bidirectional support by clicking in the box beside it. Hit Apply and click Ok to save the settings. Try to print. If problem persists, disconnect the printer usb cable from computer, uninstall the software completely by clicking on Windows logo Start menu > All Programs > Lexmark 5400 Series folder > Tools > Uninstall. Restart pc. To reinstalI, I recommend you use the software you can download from the Lexmark website. Just click on this link: Download and install the software. Follow the instructions. Try to print again. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

May 04, 2010 | Lexmark X5495 All-in-One &USB...

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Lexmark 5400 printer, paper not feeding, help

You can try the following. Remove all paper from the printer and turn printer off. Try opening the printer as if you were to remove the ink cartridges and check for any paper jammed in the printer. If there is a paper jammed try to remove it. if there is no paper jammed in the printer then try the following remove all paper from the feeder and flip the printer upside down and shake it a little. Sometimes things will fell inside of the paper feeder and will block the paper path thus causing the printer not to be able to pull the paper.

Jan 15, 2010 | Lexmark X5470 All-In-One InkJet Printer

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Need users guide for lexmark 5400 series all-in-one lexmark 5495 4-in-1 fax & photo features

user manuals and other documents are available for your printer at

Let me know if you need anything else. Thanks,  Ekse

Mar 04, 2009 | Lexmark X5495 All-in-One &USB...

1 Answer

On the 5400 lexmark if a paper jam occured, how do you fix it,do you have to unscrew the back in order to get the paper that has jamed?

No just pop of the back tray and you should have access to it from there. Make sure though to unplug your Printer and your printer need you to reset it.

plz rate thank you

Sep 07, 2008 | Lexmark Printers & Copiers

1 Answer

My lexmark 5400 keeps saying "clear carriage jam". I cannot see anything jammed but i can't use it till whatever is cleared. please help!

  1. Press Power to turn your All-in-One off.
  2. Unplug the All-in-One.
  3. Check for paper jams.
  4. Plug in the All-in-One.
  5. Press Power to turn the All-in-One back on.
If the error exists .. then printer is defective contact lexmark ..

Mar 12, 2008 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

Horizontal line on prints

Put plain paper in the printer and try to clean the nozzles.

-Start->All Programs->Lexmark 5400 Series->Lexmark Solution Center->Maintenance->Clean to fix horizontal streaks.

Good luck!

Sep 12, 2007 | Lexmark X5470 All-In-One InkJet Printer

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