Question about Asko W6021 Front Load Washer

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Hi it starts by filling, then stops, i have put it to drain, it sort of drains. i did notice the drum does not rotate. please help Chandani

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Hello, The trouble here is going to be one of two problems, either the pump drain is blocked or the pump is bad, the water is not draining off and the sensor is telling the computer there is still water in the machine. If you are confident you can repair this yourself locate the pump some where in the bottom of your washer, usually there is access panel in front bottom. once you have located the pump there should be an access to the pump filter..pull it off clear it out and try a new wash..bear in mind 2 things..turn power off to washer and when opening the filter water will come out..either tilt machine and put pan underneath or have a few old towles handy. You should be good to go...if this does not solve your problem replace the pump. I'm pretty sure cleaning the pump filter out will solve your problem though...Hope this helps...if you have an other questions or concerns please feel free to comment again. Good Luck!

Posted on Jun 29, 2009

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Posted on Jan 02, 2017

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Wont drain with a load, but will drain when empty. Have cleaned filter, have run drain cycle with filter open motors works. have filled using start of 32 min cycle, and emptied using drain, at l


sounds like inside the drum a dog waste bag or a small plastic bag for something plastic has melted onto the heating element
this can be removed for checking not easy bit fiddly but at least you can rule it out
ah you think i didnt have plastic in my wash

got kids?? then the soap drawer is the place all dirty things go to get washed
sounds like some plastic flapping about above the drum drain port

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Hi

Intake/Drain light flashing means an issue while draining. You would need to check for air gap on the dishwasher, it may be clogged. It prevents dishwasher from draining, sometimes the drain flow is restricted due to gunk. Cleaning or bypassing the air gap will resolve the issue. If this doesn't resolve the issue then it is due to seized (or stuck) drain pump. Disconnect the power to the dishwasher or turn off the breaker to the dishwasher. Tip machine on its back; remove screws that hold the bottom tray on. Remove the hoses to the main motor, remove electrical connections & remove motor (single screw holds motor, it is on the outside back of the machine). Try to rotate the motor (use WD40 is necessary). If you cannot rotate it, then motor will be required. If the error still appears then cancel the error message, turn the rotary selector switch to "Stop/End" or press the "Start/Stop" switch for approx. 5 secs. Switch the appliance off and then back on again. Hope this helps... Please post back if you need more information.

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1 Answer

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