Question about Canon LASER SHOT LBP-5200 Printer

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Canon LBP-5200 prints ok in black but when I want to print colour the L/H/S yellow light comes on & it does'nt print. Message on screen indicates replacing colour toner cartridges but no toner cartridge lights are on.

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  • Col Johnson Jun 29, 2009

    Hi, sorry but I gave the wrong model. It is a Canon LBP-5000

    Regards

    Col

  • Col Johnson Jun 30, 2009

    I had to guess what colour toners were empty by their weight. Changed Yellow & Cyan & printer now works. Thanks for your info....

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  • Master
  • 410 Answers

You must replace your color toner cartridges in order to print in color even though the lights aren't on to indicate as such. For some reason the printer isn't communicating with the light indicators but the computer thinks it "knows" better and isn't going to let you get around this until you replace the cartidges or decide to use black and white. Good luck and thanks for using FixYa!

Posted on Jun 29, 2009

  • Keith Heavilin
    Keith Heavilin Jun 29, 2009

    It's the same thing with the 5000. One thing that you can try to do to "trick" the printer into seeing if the color cartridges are really empty. Take out the color cartridge and turn the printer off. Then put the cartridge back in and turn on the printer. See if it will print in color for you but more than likely it will give you the same results. Good luck and let me know what happens. Thanks, Keith.

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Posted on Jan 02, 2017

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