Question about HP Officejet 7210 All-In-One InkJet Printer

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My Hp Officejet 7210 will not scan,fax or feed from the ADF. It prints fine from the computer, but I copy from the glass I cannot do multiple copies. Please help. Thanks.

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  • realtrgrl200 Jun 29, 2009

    Thank you. I've cleaned the rollers. The error I get is scanner failure, cycle power and try again. So I have to cycle power for each copy from the glass or ADF. When using the ADF the document feeds only half way before the error occurs.

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I also was not able to copy, scan or fax multiple pages through the ADF of our HP Officejet 7210 AIO, but it would print well from our computers.

It would either grab several pages at once, or not grab paper at all. The feeder was trying but had poor traction action. Not sure if that's the same situation for you, but this is what fixed ours:

I purchased part number C7309-60091 feed roller assembly, and part number C7309-60076 separation pad from Encompass Parts, and replaced them. The ADF works great now.

Our HP Officejet 7210 had only 3,000 pages printed on it, which didn't seem like enough to wear out the separation pad or feed roller in the ADF, especially since all those pages didn't go through the ADF, so I figure it's because of our very dry environment. Hope this helps you.

Posted on Jul 15, 2009

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It may be the rollers on the adf depends on what happens when you try to copy

Posted on Jun 29, 2009

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I also was not able to copy, scan or fax multiple pages through the ADF of our HP Officejet 7210 AIO, but it would print well from the computer.

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