Sharp model# R-930AW Lights and fan on. No heat or turntable. Yikes, it has been perfect till now. MC As a matter of fact it cooked a potato just prior to not functioning.

That is a bad secondary interlock (bottom door switch) or its mount is loose or broken

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

If the switch mount is broken, it's usually more economical and safer to add a dab or two of hot glue to the mount to secure the switch. Let it cool for about 30 minutes before using.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

We have the service / repair manual for this model and have uploaded it to our site here to help you.

It will give you safety info, step by step help in disassembly, troubleshooting tips, and part numbers.

Most computers will open this document automatically, but you may need the free Adobe Reader.

You can order parts from Encompass here http://tinyurl.com/7qy85y or you can call them toll-free at 866-779-5835.

If a switch is all you need, we offer a universal type for only $5 postpaid which you can order here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.