Question about Toshiba TEC B-472 Thermal Label Printer

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TEC B472 won't print full qty of labels

I have a problem with printing a set number of labels on my TEC B472 printer. I enter my quantity of 100 labels into the click print program and it will not print the full amount (the number it prints varies from 7 to 40 labels). Usually the display on the printer will count down from 100 but when this error occurs, there are no numbers on the display. It seems that the print job is getting automatically deleted from the print queue almost as soon as it joins it. Does anyone know how to solve this?

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What is the software used?
Normally the printer will decrement or increment its counters when the correct instructions are sent, If it is the pc that sends the labels then your problem is due to the pc.
Otherwise if the count is internal then external electromagnetic noises may cause this sort of phenomenon.
If it's on a parallel port, then your problem may comme from the vibrations of the printer. The init signal on this port is very near to a gnd pin and with the vibrations this causes a reset of the printer.
Last problem may come from a firmware deterioration. All depends cpu either the firmware is Eprom or Rom.

Posted on Sep 03, 2009


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1 Answer

B472 not printing

You probaly have a graphics issue.
Do not use topix compression, it may be unavailable on your printer. Use 8 bits or nibble

Nov 07, 2013 | Toshiba TEC B-472 Thermal Label Printer

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First of all.
B472 uses a near edge technology for printing.
You must use Ribbons for near edge head.
- You must use a WAx/resin for paper labels and Resin For Polyester or plastic labels.
You may also have your print head mis-alligned or you are not heating enough

Jul 12, 2011 | Toshiba TEC B-472 Thermal Label Printer

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With the tec b472 qq ..i get mesage RC000;W-13807 DO U KNOW WHAT THAT COULD MEAN ..THANKS

this means that you have a field missing in your label definition.
Ypu must have a PC000;XXXX,XXXX,etc field defined first

Feb 04, 2011 | Toshiba TEC B-472 Thermal Label Printer

1 Answer

I have a tec b472 printer that is showing and error message that reads - XR;0297,0000,029 Can you tell me what it means

This is a syntax error.
The XR; xxx is to clear a portion of the print image
There is an error in geration this instruction
Reason may be the square drawn is off the label size.
Check the values
XXXX = X start coordinates in 10th of millimeter
YYYY = Y start coordinate
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Jan 10, 2011 | Toshiba TEC B-472 Thermal Label Printer

1 Answer

I am not able to print to a local printer TEC 472 on LPT1. I get no error.

The B472 has a contronics SPP mode parallel
Check that you have the correct settings on your computer.
Besides take care the DB25 is a serial connection with
9600,n,8,1 setting by default

Jan 03, 2011 | Toshiba TEC B-472 Thermal Label Printer

1 Answer

Hi, I have a TEC SX4 printer which im trying to

There is usually a setting in your label software or printer driver that lets you choose between thermal transfer printing or direct thermal printing. Make sure your setting is on direct thermal.

Hope that helps !

Aug 12, 2010 | Toshiba TEC B-SX4 Thermal Label Printer

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Tec 472 qq no print

First of all can you print just from the printer ie
Turn on the power while
holding down the [FEED]
key and [PAUSE] key?

May 18, 2008 | Toshiba TEC B-472 Thermal Label Printer

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Out of order printing..

You did not adjust the label sensor.(media sensor)

1- for labels with a noth move towards the notch

2-for labels with a space between them move towards middle.


look at page 28 (zoom 400%)

Oct 16, 2007 | Toshiba TEC B-SX4 Thermal Label Printer

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