Question about Acer Aspire 5315 Notebook

2 Answers

I have an Acer Aspire 5315 and I know where the button is for wireless adaptor I cannot get it to stay on so that I can install my updated drivers. How do I get the Lan wireless to stay on? My email address is: jayboo53@cox.net

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  • barbara smith Jun 29, 2009

    I already have the new drivers, that is not the problem. When I try to run the drivers I get a
    notice from Windows the Wizard cannot connect to the wireless network because a wireless
    adaptor is not installed or because the software for the wireless has not been installed. I know
    the software for the Airport Express has been installed. I can not keep on the Wan wireless on
    and therefore I cannot install the drivers. I hope this is clearer. Thanks.

  • barbara smith Jun 29, 2009

    Thats the whole problem. I cannot connect to the internet. I have been on the phone Acer and have updated all my drivers. In Device Manager I have I question mark under ethernet controller and
    even downloading Chip drives and the latest Intel drivers I cannot get rid of that problem.
    I cannot get the wireless lan to stay enabled. I have a feeling that that is where the whole problem
    is located.


    Acer said they had to study the problem and they would call me back tomorrow. Thanks for listening
    I wish I could let you take control of it and fix it, I would be happy. Barbara

  • barbara smith Jun 30, 2009

    Sorry but I have been busy with Acer. Idownloaded all the drivers especially the three (3) wireless
    ones: LAN,brand,Ethernet. The only one I could bring up is the ethernet, but it has my old
    router on it. I went to properties and it stated it was a working drive and I do have the two
    pictured motors lite up with a caution light in them. When I go to manage connect to I have three
    items one is Wade with a caution in it, one if Barbara Smith;s Network, and the other is my
    Modem motorola. When I click on Barbara Smith's network and tell it to connect it comes back after a long time and says cannot connect to Barbara Smith;s network. When I ask for diagnose it says
    view available networks and it takes me right back to the same window I was in in the first place.
    I no longer have a question mark in computer controller, that cleared up and now I have two
    network adapters Atheros AR5007EG Wireless Network Adapter and the other one Broadcom.
    network (TM) Fast Ethernet. That is all I can tell you right now. I don't know how to make that
    wireless network pick up my AppleAspire. Thanks thats about all for right now. Acer will
    call me back about 4 this afternoon, hopefully with a solution.

  • barbara smith Jul 02, 2009

    Sorry I have tried all of your solutions, but I still cannot get on the internet. I was told by Cox.Net
    that I probably need a new modem. Mine is three years old. He said that there was a possibility
    that the signal was not strong enough from the modem to my Acer. Friday they are coming
    out to put in a new modem. Thanks

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2 Answers

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  • Master
  • 749 Answers

Hi, you should be able to see the wireless button on the laptop keyboard if it does not stay on there could be a problem with the wireless lan

Posted on Jul 02, 2009

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  • Acer Master
  • 13,433 Answers

Hey,

it doesn't have to be on for you to install drivers, you can install drivers directly on the device manager.

Windows 2000/XP

-Manually installing a driver is easy, you will need to manually install a driver for various reasons, the main one is driver updates.

-Go to start>control panel and click systems. Go to the hardware tab and click device manager. Look for the device you want to update the driver for and double click it. Go to the driver tab and click on update driver.

-A screen will pop up like in the automatic install. Select "install for a list or specific location" this time and click next. Uncheck "search removable media" and check "include this location in search". Click the browse button and go to the directory where you saved your new driver. (if its on CD just search removable media and it will find it).

-Click next and it will attempt to install the driver. Once done click next and your new driver is install. A reboot might be required for the device to work properly.

Posted on Jun 29, 2009

  • 2 more comments 
  • Ekse Jun 29, 2009

    Hi.

    Please let me know when you are available, can you connect the laptop to the internet with a wire? I could sort out the problem over remote support connection - I would be able to see the screen and move the mouse and so on.




  • Ekse Jun 29, 2009

    Hi

    Can you look in the device manager, right click on the device that has a problem, select properties, and what does it say on the Status ?



    I'm sure we can sort this out, so what does it say on the Device status? if you could tell me what does it say for all the devices that have that problem.


  • Ekse Jun 30, 2009

    the broadcom is the wired adapter, you can get online with it when you connect it to your router with a ethernet cable.

    the wireless, simply turn the wireless on, make sure you have all the acer utilities installed fro their site, if you don't it wont turn on the wireless.

    ones you have wireless turned on from the switch, bottom right corner you should see the disconnected wireless icon, it may also pop up with a message, wireless networks available. right click on it and select view available wireless networks, double click on your network to connect.




  • Ekse Jun 30, 2009

    the utilities needed are available here, install them all.
    http://support.acer-euro.com/drivers/not...


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