Question about HP PSC 1610 All-In-One InkJet Printer

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Won't Print and says that it is out of paper - HP PSC 1610 All-In-One InkJet Printer

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Hi Salson !

Salson, you have only mentioned that the printer won't print, but plz be clear about the issue, so that I can help you in the best way.

If you are receiving an error "Out of Paper" on the printer, then it will considered as a Hardware malfunction problem. If it on your computer (Under the printer icon) then it will be a software issue.

However, to check the hardware functionality of the printer, perform the below steps on the printer to print a self test report.

By looking at the pic of the printer, it seems that you are using PSC 2500 printer, so perform the below steps on the printer itself.

On the front panel of the All-in-One, press Setup then press 1 and then press 4.

It will work for both
HP PSC 2400 seriesHP PSC 2500

If you are unable to print a self test report, then try to make a copy from the front panel of the printer, by placing a text document on the scanner glass and then press color copy button.

If the printer prints a test report or makes a copy , then it confirms that the printer is working fine. The issue is with the software part.

If printer fails to print and then error message displayed on the printer LCD screen, then perform the steps given in the blow link.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en

The hardware issue may or may not be resolved. Hoewever, if the error message is on your computer, then try to run the print diagnostic utility if the printer is connected to the computer via usb cable and check for the result.

Here is the web link to donwload the print diagnostic utility.

ftp://ftp.hp.com/pub/softlib/software10/COL21389/mp-56143-3/IJS_PDU0104_NN_W32_U_WW.exe

Hope this will helps you.

With regards.
Mike.

Posted on Jun 29, 2009

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