Question about Dell DJ MP3 Player

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Dell dj mp3 player won't charge

I plug my player in as per manual. the screen lights up and a battery icon with a flashing lighting bolt shows on screen. my computer sounds a tone. the view screen on my computer monitor states "not connected". i can leave it connected for hours and it still doesn't work. sometimes without touching the system the computer gives a similar tone and the battery icon disappears from the player's screen. this unit is less than a year lod.

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  • klatyiuor Dec 11, 2007

    When my mom trys to charge her mp3 it won't charge the battery and it won't show up on the computer! Please send us a solution soon please I beg you a thousand please!

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1 Answer

You need to install the Playforsure firmware update. That will solve the problems.

Posted on Jan 12, 2008

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We may be in luck - I actually found an owner's manual for this one. Did you run the installation CD first? If you don't, Windows will load it's own, possibly wrong, drivers.

Make sure you didn't accidentally press the player's lock button:
The keys on the Dell DJ Ditty have been locked.
Unlock the keys by pressing in on and holding the
Volume/Scroll/Select dial until the lock icon disappears.

Reset method - Insert the end of a thin object, such as a straightened paper clip, into the reset button (near the headphone jack).

Also make sure your operating system is Windows XP - it won't work on anything before or after.

The Musicmatch service that this player was tied to was discontinued in October 2007, so your going to have problems even if we get it working again. Use Windows Media Player 10 instead (downgrade if you have the current version 11 installed).

Let me know how everything turns out.

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Try resetting it...or charge it fully

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