Question about HP Photosmart 3210 Printer
When trying to make a copy using standard size paper (actually any copy) I get this error every time.
When I saw that so many other people were also getting this error message, I thought sure there would be a solution posted by somebody before too long. Guess no one could figure it out!
The problem continued and was getting extremely irritating so I went and spent a couple of hours on HP's support site and finally figured out what to do, even though I never did find the exact error message we've all been getting.
Basically, the fix is to change the paper size default setting in the Copy Menu from Automatic to Letter. You do this by pressing Copy, then #6, select Letter (which is #2), and that will bring you back to the Copy Menu. Scroll down through all 10 selections until you get to the bottom which is Set New Defaults and select this.
I've tried making several copies and it has worked every time now...no error message in sight! However, if you're trying to make copies onto paper other than standard 8.5x11, you'll have to select that with each individual job since there will no longer be an "Automatic" detection.
Hope this helps everyone else who has had this annoying problem!
Posted on Dec 30, 2007
Red Sonya I have had this problem for a few months and HP support was of no help what-so-ever. I had already checked for new driver updates and needed none. I had already gone on my computer into Start/Printers/Setting Preferences/ and made the same changes that you spoke of - to no avail. Then I tried doing it the way that you said. Now I no longer get the error, "Paper size detected is not supported." I got, " Unable to Copy." So, in order to get rid of that I had to simply turn my printer off. Now that it is back on it is working very nicely.
Thank you soooooo very much!
Posted on Jan 15, 2009
Solution worked !!! thanks Red Sonya
Posted on Dec 30, 2007
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