When start up printer I get Message E then a 5 and still cannot print there is also a message on screen Black and Colour cartridge not recognised. The printer has had the cartridges in use approx 2weeks and not overused
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Re: unasble to print
TRY THIS STEPS...
Mp150 Reset Counter Service mode operation procedures - 1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button. 2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button. 3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection) 4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.) The number of the Reset button pressing LED Function Remarks 0 time Green Power off 1 time Orange Service pattern print 2 times Green EEPROM print 3 times Orange EEPROM reset 4 times Green Waste ink counter reset See waste ink counter reset procedures below. 5 times Orange Destination setting See Destination setting procedures below. 6 times Green Print head deep cleaning 11 times Orange Button / LCD checking 12 or more times Returns to a menu selection
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Hi and welcome to fixya You can print black pages with the color cartage. HOW ? just when you select the size of the paper A4 then ther is an option of colored printing or black if you have ink in the color cartage then it can be done that you can print black pages with that cartage thanks hope that will be helpful
Each cartridge having printing life, as long as cartridge health condition is good it won't gives any trouble. Subjected series printer having mono & colour cartridges,1. Remove both cartridge from the printer 2. Switch on & wait till message appears for insert the cartridges..3. Insert mono(Black) cartridge, close the door & wait till message appears on screen. If message appears same as cartridge error mean that mono cartridge is faulty replace it, if message appears like insert another cartridge, it's confirmed that colour cartridge faulty.. Replace it..
as long as the color print cartridges remain in the printer you should be able to print in only black and white.
If the error message does not come up you should be able to tell the
printer to print in black and white in your page setup or print properties portion when you go to print your page.
(1) go file print or print (2) a gray box will pop up click on properties
(3) Click color (4)click gray scale
This should do it for you! (5) select black print cartridge only
ITS NOT THE BLACK CARTRIDGE!!! Try changing the colour cartridge and see what happens. When a 9600 checks ink levels it does the black ink first, then the colour, if the colour is low it goes back and checks the black again but will constantly give an error message for the black cartridge. Sounds bizarre but try just the black cartridge in with no colour. print a test page in black only, if that does not print then it is a fault. Also make sure the driver is updated!!!
Make sure the tape covering the hole on the bottom of the black cartridge is removed. and then go into the printers folder and right click on your printer icon and go into the properties of that printer and there should be something in there to tell it that you changed cartridges and you can also print a test page as well.
exchanged the black cartridge (57): the printer told me there was a problem with it, that I should remove it and re-insert it. I did, the ink button still blicks. After several efforts the printer started to work again, printed one document and then told me there was a problem with the colour cartridge. I removed it, re-inserted it several times. Finally a test page was printed - everything was okay.
Then the printer refused to print anything - the yellow LED lamp blicks continuously. Have turned the printer on and off, have also shut down the computer and re-started.
The only thing that will work now is the black cartridge, if I remove the colour one.
Try to clean the print cartridge contact points with a good rubber eraser and clean the printer side cartridge contacts with good lint free cotton cloth. Then first insert Black cartridge and then colour cartridge. Use some more pressure while attaching the cartridges.
There are 2 types of black cartridge, CLI-8Bk Black Ink Tank & PGI-5 Pigment Black Ink Tank. These must be installed in the correct order as below. Have you replaced a black cartridge & perhaps used a different type?
Here is a link you can get more info from: