Question about HP PhotoSmart 7350 InkJet Printer
I put in new cartidges, sprayed for dust, cleared and reset the paper stack and nothing.
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Posted on Jan 02, 2017
SOURCE: cartridge cradle is stuck
I have had this problem with my 7550 for a while now and I finally found this on the HP website and it seems to have fixed my problem, I also replaced all of the cartridges:
Issue While printing from an HP Photosmart printer, the printer screen displays Print cartridge cradle is stuck / clear jam and then press OK . The printer may also make grinding sounds. This can occur after a paper jam when another printer part blocks the cradle. Solution Follow these instructions to adjust the clutch on the printer.
NOTE: The clutch is a flat, white, plastic component that rests just above the white roller gear wheel. In the HP Photosmart P1000 and P1100 printers, the clutch is black metal. Figure 1: Printer clutch
Posted on Dec 31, 2007
I just had the same problem...and this is what I did to get it working...
Turn off your printer. Open the top. Push the cartridge thingie off to the side (if possible) and then take QTips and cleaned the silver bar the cartridge moves on. Got a lot of ink off of it.
Should run after that.
Posted on Jul 12, 2008
35 = Cyan
36 = Magenta
37 = Yellow
38 = Black
The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.
Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc fault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.
Posted on Jun 10, 2009
You can try to reset it back to factory by removing the printhead and all cartridges.
Power off the unplug from wall for 30 min.Reverse procedure and see what happens.
From what I am reading is the carriage will not lock on the left!
Try this and let us know.
Posted on Aug 15, 2009
Tips for a great answer:
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Follow the below steps to clear the paper jam
Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.
To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.
Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset.
Try printing another document.
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