The light wouldn't come on my ventahood. I thought the bulb was out and I replaced it. Then I needed to use the fan and it wouldn't come on either. Breakers are not blown. Could both switches have gone bad at the same time?????

That would depend on what country you are in. If it is not the USA then it is most likely the voltage is 220. The products are listed here: http://ventahood.com/specifications.jsp IT appears that you dont have the right model number.

Due to the age of your vehicle, the brushes in the fan motor are worn out. you will have to replace the fan motor, it is not serviceable.

We see (and repair) this a lot. The problem is on the control panel, which we regularly repair nationwide by mail for $39.95 postpaid in about a week or so.

At our Web site, you can get details of our service, plus we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

The lights can can be inoperable or stuck on or stuck in "night light" mode. Sometimes this will similarly affect the fan operation or inside light, too.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

The balast that controls the light is most likely out not giving good power supply to the bulb.

where did you get the lamp from? if you got it from a reputable dealer, then i'd say the ballast is bad and needs replacing. if you got it from "bob's bulbs", then it may be the lamp. but the only way to test it is to put it in a known good projector.

DID YOU TRY TAKING THE COVER OFF. IF SO TURN THE BREAKER FOR THAT FAN THEN PAT A GLOVE ON INCASE THE BULB BREAK'S WHEN PULING UNSCREWING. MOST TIMES IT WAS EITHER SCREW IN WRONG OR JUST HAS GREASE AND RUST.

Go to this website: http://www.faberonline.com/forowners.html

and go down to bulb replacement and you will see your solution. good luck and please rate my answer. thanks

Had same problem & fuse fixed it.
Before buying a new control board (approx $160), check the 3 amp fuse located on the inside of the vent on the control board. You have to take the light/bottom housing & black plastic air chute off to see control board/fuse.

If you have 120VAC on the center contact of the light socket, and a working fan, but the bulb won't light...the most likely cause would be a disconnected neutral wire (white) in the light wiring inside the hood....assuming everything else is wired correctly.

If you're comfortable with further electrical testing...let me know, and I can describe a detailed procedure to check the status of the neutral wire. Otherwise, you may need the assistance of someone familiar with electrical troubleshooting or appliance repair.

We see this a lot. The problem is on the control panel, which we regularly repair nationwide for $39.95 postpaid.

This light failure often occurs when a bulb goes out and the filament shorts, or when the bulbs are removed or installed without first unplugging the oven from the power line. Either can cause such a failure on the controller.

This can often also affect the exhaust fan operation, too. The lights and fan can be inoperable or stuck on too.

Details of our service and critical safety information and disassembly information is at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.