Question about HP DeskJet F380 All-In-One Printer

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The carriage is stalled message on my hp officejet H470 printer

After removing a paper jam, I receive the above message. The power light is blinking green and the resume light is blinking red. This printer is about 8 months old and have not used it very often. Any help in this matter will be appreciated.

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Check the printer again to see if a very small jam is present. If totally clear, press the Resume button. If same result, power the printer Off / On.

Posted on Jun 28, 2009

  • NinaE Jul 02, 2009

    Was this helpful ??? Resolve your problem ?? Thanks.




  • gbasler Sep 27, 2010

    Actually, I have the same problem, but I have no paper jam, and I can prove it: I just installed it and it has never even had one piece of paper in the feeder! BTW, when I hit the resume button, it seems to make a strange raking sound before the cartridges ride the carriage all the way from right to left and then home again.

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