Question about SMC SHDSL 6PORT ETHERNET EXT/DSLAM (SUD20116T) Bridge

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Shdsl restarting I'm using a speedtouch shdsl mordem. The mordem is serving an internet cafe purpose which is having 10 computers. The speed touch use to restart by itself which means I will lose the internet connection. I started trouble shooting by removing the computers one after the other thinking this might be caused by virus(es) from the computers. This actually didnt work as the problem persist. I later decided to reformat all the computers all together but this didnt solve the problem either. I have also changed my mordem but this didnt solve the problem. The speed touch is made by Alcatel and Im using a hub of 20 ports attached to it serving the 9 computers. Please can anyone tell me the cause of this problem as my mordem restart itself on an average of 1hr.

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  • Joey May 11, 2010

    Check the modem error log to see if it tells you of an error before restarting, also check herehttp://www.dslreports.com/faq/alcatel?te... for more info and please tell me the exact type of modem.

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I would take a look at the number of ports, the maximum number of ports. This is defined in the modem's settings. For instance, the very popular Linksys WRT54G with dd-wrt will very often crash if you set max ports too high as it runs out of memory. The range is probably 0-4096, I never go above 1024 on a router like that anymore. See the problem is that the router may keep connections open and reach 1024 or not even be able to handle getting all the way to 1024. In that case, a reset is the only fix. Definitely check that, it seems simple but it comes into play.

One other thing do check is with the DSL provider. Perhaps there is an issue with your line or loop. But, probably not the problem.

Let me know and good luck!
EJ

Posted on Jan 27, 2010

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Call repair

Posted on Jul 25, 2009

  • alexis sorrentino Jul 25, 2009

    go to vx.com and have someone come and clean out u`r computer it will estar

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So you would need to check out for ur NIC card first i.e what catagory of NIC are u using?

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