Question about Computers & Internet

1 Answer

Cannot log in to facebook becasue they reset my password!

Facebook has sent me a message indicating that my password has been reset and they will send me a notification on how to retrieve new password. It has been weeks they will not send it to me, I can still see my profile, etc. if I log in to someone elses page

Posted by on

  • 6 more comments 
  • niclcsw Jun 28, 2009

    I have emailed facebook 100 times and even had a friend email them from her home computer. I can see my profile and all my nitifications are still being sent to my email address. Checking spam folder, configuring firewalls, etc..has all been done, I am way past that!

  • niclcsw Jun 28, 2009

    I have tried everything, and no matter what I CANNOT receive the instructions from facebook to RETRIEVE THE PASSWORD they RESET FOR ME. I ALSO GAVE A SECURITY QUESTION ANSWER BUT IT WILL NOT LET ME BACK ON!

  • niclcsw Jun 28, 2009

    I have tried these things and below is what I get from them!

    From: Facebook
    To: Nicole Ovedia
    Subject: Facebook Password Security Reset

    Hey Nicole,

    You recently canceled a request to change your contact email address. As a security precaution, your password has been reset. It is possible that the original request to change your contact email was made by a spammer or by malicious software. Please follow the steps below to make sure your computer and Facebook account are safe:

    1. Run Anti-Virus Software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.

    For Microsoft:

    For Apple:

    2. Set your password: In your new password, make sure to use a combination of numbers, letters, and punctuation marks that is at least six characters long.

    To reset your password, follow the link below:
    (If clicking on the link doesn't work, try copying and pasting it into your browser.)

    3. Never Click Suspicious Links: If one of your friend's accounts is compromised by a spammer or phisher, it may be used to send out bad links without your friend's knowledge. Be aware of what seems weird. Don't click on links you don't trust, and never run any programs on your computer without knowing what they are.

    Also, be sure to use the most current version of your browser as it will have the most up to date security features and protections.

    4. Log in at Make sure that whenyou access the site, you always log in from a legitimate Facebook page with the domain. If something looks or feels suspicious, go directly to to log in.

    5. Report Suspicious Activity: Please visit the following pages for further information about Facebook security and how you can report bad activity: and

    Once you have performed all these steps, your account will be much safer. Please visit the Facebook Help Center for more information.

    The Facebook Team

  • niclcsw Jun 28, 2009

    I have tried this web address

    and I get password is not valid!

  • niclcsw Jun 28, 2009


    From: Facebook
    Date: 6/28/2009 6:52:48 PM
    To: Nicole Ovedia
    Subject: Facebook Password Reset Confirmation

    Hey Nicole,

    You recently requested a new password. To reset your password, follow the link below:
    (If clicking on the link doesn't work, try copying and pasting it into your browser.) Please do not close your browser until the password page completely loads, which may take several minutes.

    Please note that this email has been sent to all contact emails associated with your account.

    If you did not reset your password, please disregard this message.
    Check out if you have any questions.

    The Facebook Team

  • niclcsw Jun 28, 2009

    Yes I did this but here is the problem FACBOOK reset my password and I have no idea what they set it when I do what you said this is what I get:

    An email has been sent to all contact emails associated with your account, including This email describes how to get your new password.

    Please be patient; the delivery of email may be delayed. Remember to confirm that the email above is correct and to check your junk or spam folder or filter if you do not receive this email.

    I NEVER get the email that gives me the new password and if I type in an old password and try to reset it it gives me the account I tried to open since I lost my main account.

    don't give up on me yet please :)

  • niclcsw Jun 29, 2009

    I am going to contact in a day or two so we can resolve. He is very helpful!

  • niclcsw Jun 30, 2009

    He was awesome, patient, and extremly professional! I have already told a colleague about your services and will most likely use again! Thanks so much!



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

Check your email, look if it went into spam? try requesting the password again, it shouldn't take long to get the info.

Posted on Jun 28, 2009

  • 3 more comments 
  • Ekse Jun 28, 2009

    Have you done that? Do it again, open up your email, the email you entered there, you will receive a notification.

  • Ekse Jun 28, 2009

    Okay - I clicked on it also and it should have sent you details in your email, do you receive anything? in 20minutes?

  • Ekse Jun 28, 2009

    Lets to remote support session, and sort it out, just hold on I have to deal with this other customer, ones I'm done with him I will come back here and solve your problem so just hold on.

  • Ekse Jun 28, 2009

    Heres a link to start the remote support session, I won't be able to help two people at the same time but you can start the session already and i'll join you ones I'm free.

  • Ekse Jun 29, 2009

    Found a email for facebook.

    I want you to open up your work email, write a similiar email that I already sent.

    Heres the email:

    Subject: Email notifications

    In the email ask to have the email notifications turned on for this email address your sending the email from - I can't sign in to change the notification setting so please turn on the notifications for me. The password reset doesn't work because the notifications are turned off.

    I think that should do it. wait for a reply and let me know if they respond.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Please restore my Facebook account.I can't log on to FB .

Same question 3 times in the same forum

Oct 02, 2017 | Facebook Computers & Internet

1 Answer

Facebook page reset code not sent

Clear your cache (history) in your browser, close the browser, then open it and try again.

Nov 06, 2017 | Facebook Social Network

1 Answer

I have been trying to log on to facebook for a month now. facebook would send new passwords over and over but would never work

Hi there, Just click the first link that is provided in the mail instead of entering the password reset code sent by Facebook. By clicking the first link, you won't be needing to enter the password reset code - it will open another tab wherein you can set your new password.

Jul 11, 2011 | Facebook Computers & Internet

12 Answers

Security Alert! Zynga Poker sent you an email regarding possible unauthorized access to your Facebook and Zynga Poker account. This email was sent to We recommend changing your...

Thanks for visiting FixYa!



Instead, log into your Facebook account here and change your password. Facebook Log In

Make sure your password is one you'll remember!

Apr 19, 2011 | Zynga Texas HoldEm Poker

4 Answers

Password does not work

Hi You can Ask Facebook to reset your password. At sign on, click "I forgot my password" A reset password procedure will be sent to you via email.

Mar 09, 2011 | Facebook Social Network

1 Answer

When I type it comes up with my name and profile but I have lost my password and can't login, it will send me to a place to change my password but you must know your old one. HELP

Email the facebook support specialist authorising to reset the password on your behalf. Once reset, a temporary password is sent to your email from where on first log on another personal password would be set.

Feb 15, 2011 | Facebook Social Network

2 Answers

Please help I cannot log into facebook new acount

you can reset you password by visiting
1- Enter your email where it says "Option 1"

2-Click Search button
3- you'll be asked to enter two words for the security check
4-after that an email will be sent to you in order to reset your password

Dec 27, 2010 | Facebook Social Network

2 Answers

Facebook will not accept my password

Log out, then go to
Enter your e-mail address to be sent a new password, then log into facebook with the new password and change your password in Account Settings to your old password.

Feb 07, 2010 | Facebook Social Network

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

163 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides