Question about Epson Stylus Photo RX620 All-In-One InkJet Printer

1 Answer

Ink spilled Hi I changed the lt blue, yellow, and lt magenta last night and I got an error message that it didn't recognize the cartridge... then I turned it on and off and it did recognize it but when I printed the black did not work.. then I unplugged it for 15 minutes and turned it on again... i get the error message the "printer error occured please see documentation" I went to take the cartridges out and reinsert them again just to see if something was wrong with the way they were inserted and thats when I noticed that there is mainly blue ink all over everything... I mean its like it was dumped... Another printer repair website told me to just let it dry out and do a head cleaning. Its been 24 hours and still the same error message. How can I do a head cleaning when I can't get past the error message?? Is my printer toast? Please tell me what to do. What is my next step. I love the print quality of this printer for photos. I hardly used it at all. Its a little over a year old so the warranty is probably out.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 167 Answers
Re: ink spilled

It is true that if you let the ink dry it won't be a problem. If you switch it on before think dries, it may cause the printer to shortcircuit.

Take a wet soft cloth (add a little isopropyle alcohol to make it wet) and with this cloth wipe the printer and inside, where the ink was spilt. also clean the cartridges.

After cleaning put the cartridges back and try again. if the problem persists, try changing the cartridges.

If something is already short get your printer sereviced from an authorised service outlet.

Posted on Nov 07, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Getting error message...the following cartridges red blue yellow appear to be missing or damaged. I removed the red and blue cartridge. There was no yellow,cartridge. The only cartridge I have in th

Hi. Most ink cartridges are cyan magenta yellow and black. You do have to have all cartridge installed for it to work. If it's been sitting for a while ink dries and can cause all kinds of little problems. The ink cartridges have little contacts on them you might have to clean these with a cotton swab and alcohol. But if the ink has dried in the print head you have to clean all the little ink ports on the head.

Feb 10, 2015 | HP Printers & Copiers

1 Answer

Error message - "some ink

All the ink tanks should be red with no flashing.
The tanks that are flashing or have no red light on , need to be replaced.

Feb 14, 2011 | Printers & Copiers

1 Answer

The lt magenta and magenta just quit printing between pages

1. Check if the cartriges are correctly installed:
Installing the Ink Cartridges

2. Print a diagnostic page and clean print heads, using the printer cleaning utility:
Color Mix or Missing Colors on the Diagnostic Page
Repeat if needed.

3. If this still doesn´t solve you problem, try resetting the printer and manually cleaning the cartrigdes as advised in this FAQ:
Ink Cartridge is Missing, Incorrectly Installed, or Not Intended for Your Device' Error Message is Displayed on the Printer

Sep 06, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Epson Workforce 600 "ink cartridge cannot be recognized" error

My printer quit printing blue after I cleaned the print heads. What can I do? I tried recharging the cyan cartridge and cleaning the print heads again. it's still not working! GRR!!

Aug 22, 2009 | Printers & Copiers

1 Answer

Error message after replacing black ink cartridge

This happened to me twice, You can possibly have no ink in your cyan,magenta and yellow , you would then have to replace them to work the set. I had to do that and it worked =]

Jul 18, 2009 | Epson Stylus NX400 InkJet Printer

1 Answer

Changed yellow ink to new cartridge. Printer won't recognize.

I contacted the Brother site, the support function there. Pursuant to what I found there, I unplugged the printer for ten seconds and replugged. The message display then told me that cyan was empty, and that magenta was near empty.

I installed a new cartridge in place of the empty cyan, and that fixed it.

Jun 04, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Canon pixma 400 multifuncxtion Last time I renewed two ink cartridges,yellow and blue, the message came up 'The following ink tank cannot be recognized.'referring to the blue cartridge. I had not received...

Hi, I went local and found that to fix the problem would cost a lot to time and much money, so I bought the later model at half the price of my old one purchased one year and three weeks ago. Thank you for replying.

Aug 07, 2008 | Printers & Copiers

8 Answers

Ink Cartridge Error PIXMA MP830.

pleaz clean the cartridge sensor and also align cartridges by program in your manual

Sep 09, 2007 | Canon PIXMA MP830 All-In-One InkJet...

6 Answers

UO71 More than one ink tank of the follwoing color is installed/U140 The following ink tank cannot be recognized

Had the same error after replacing my black ink om my MP830.(UO71) I Put some Methylated Spirits on a cotton tip and gently cleaned the cartridge chip (allow it to air dry). This fixed my problem!

Aug 29, 2007 | Canon PIXMA MP830 All-In-One InkJet...

Not finding what you are looking for?
Epson Stylus Photo RX620 All-In-One InkJet Printer Logo

75 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Printers & Copiers Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers


Level 3 Expert

18258 Answers

Cindy Wells

Level 3 Expert

4721 Answers

Are you an Epson Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides