Question about Maytag Neptune MAH7500WH Front Load Washer
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Posted on Jan 02, 2017
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Hello Tina Kaha - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.
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Hi - I understand that the door won't engaged, however does it show any other symptoms? Try to start a drain spin cycle and let the unit run for approximately 5-7 minutes and press cancel once. If the door opens immediately, unit made have a bad door lock. If you have to wait for the door to release to open, then possibly you have a control or wiring issue.
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