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My blender with the rubber part on top (black piece) of the motor actually disintergrated while in use. Motor is fine, just that the black rubber that fits into the glass part that makes the turning is either melted or broke off in chunks. Need help.....

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Call manufacturer if still under warranty they will replace most times for free if not under warranty buy part google name and model # see what that brings up! Best of Luck to you!!!

Posted on Jun 28, 2009

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1 Answer

I can manually turn the blades inside the glass pitcher and I can turn the piece on the top of the motor base into which the pitcher blade attachment fits.


One of the parts is not being driven properly. Either the clutch on the top of the motor is not really attached to the motor shaft OR the clutch on the bottom of the blade is not engaging with the motor clutch OR the blade clutch is not properly attached to the blade shaft. On some models if you put the rubber sealing ring in the wrong place between the beaker and the blade housing it is enough to lift the clutches apart. The rubber wing goes between the beaker and the blade housing, not between the blade housing and the blade retaining ring.

Jul 14, 2015 | Blenders

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The black weel on top of the blender base that propel the blade in the bottom of the jug must be preplaced , where can I found one in south Africa?


Henzee, the part you are looking for is called the KitchenAid blender drive coupling. It is the little black rubber piece ontop of the motor base that looks like a crown with six teeth on top. The motor spins this piece which them spins the blades. It is a very common replacement part for the KSB5 blenders made by KitchenAid.

The part number you are looking for is 9704230, i am not aware of any places in Africa that sell the part but you can probably find someone in the USA that can ship it to Africa.

Here is a link to the video we have on changing the part out:
25719031-aeky52fsg5zzi2d0om5eo50t-2-0.jpg

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Bl 5000 replace support ring


e-mail the manufactor maybe they have some.

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The black rubber that blender sits on is breaking off.


The piece that you need is referred to as the coupler. The coupler is a breakway part that is designed to shear and/or wear down in the event that the blender is overloaded. This is to avoid damage to the motor.

The coupler may be purchased individually and is an easy repair that can be done at home. You may purchase the part and access step-by-step replacement instructions at the following link:

http://www.mendingshed.com/kacoupling.html

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I simply slid a small screwdriver in through one of the holes under the base to prevent the fan from spinning and unscrewed the pin counterclockwise using some small channel lock pliers. No disassembly necessary.

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Rubber coupling


Yes.

The coupler - the black cylindrical piece that juts up from the motor base, and it has 6 teeth protruding inward toward the center of it - is responsible for transferring motion from the motor into the blade assembly. You physically set your jar on top of it.

If you're needing a replacement coupler for your blender, you may order it and find repair instructions at the following link:

www.mendingshed.com/kacoupling.html

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Krups 572 Power Xtreme VI Work Top


Repairing the blender:
My guess: You worked the motor too hard on your last blending session and it overheated. That will cause a thermal fuse inside to cut off. The blender won't work again until you replace the fuse but otherwise it should be fine. The fuse looks like a white diode and it will be attached tightly to the motor with a nylon strap (so that it can pick up the heat of the motor). The leads to the fuse are shielded with heat resistant nylon wrap. You will need to remove the rubber drive gear in order to remove the plastic house so you can work, although if you are really handy you might be able to at least test the unit by only removing the plastic bottom on the base unit.

To remove the plastic housing, remove the little rubber feet and then remove all of the screws on the bottom of the unit. You may need to buy a bit set for tamper resistant screws (I ***hate*** those), I don't remember. When the bottom is removed, you will see that the there is a screw head on the bottom of the central motor shaft. You can use a screw driver here to hold the motor from turning, then you can carefully use a pliers to unscrew the rubber drive gear on the top of the base unit (try not to damage the rubber). With the gear removed you can get access to the wires.

To test the fuse unit, just check its continuity. Short=good, open=bad. To further test, short out the fuse with a jumper cable and your blender should work.

EPO (Electronics Parts Outlet) in Houston, TX, has the replacement fuse unit. I don't know that they like mail order.

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1 Answer

Rubber drive wheel disintegrated. How do we replace?


The rubber wheel is known as the "coupler." To clarify: the coupler is a black, cylindrical rubber piece that juts out of the top of the motor base and you set the pitcher on top of it.

This part can be replaced through a Kitchenaid certified service center, where they can provide the part for you. It is a low-cost repair.

A listing of certified Kitchenaid locations may be found here:

http://caservice.kitchenaid.com/

Also, if you are interested in self repair, you may order the part and view do-it-yourself instructions here:

http://www.mendingshed.com/kacoupling.html

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2 Answers

Blade not turning


the top rubber piece could be worn enough that it is not engaging the pitcher. look at it carefully and see if the "teeth" of the rubber disc on top of the base has not cracked and worn away. a picture of the new one can be seen on the parts websites to compare I spent $10.00 for my replacement but i found them at other sites for $6.00. you will need a very skinny 7mm open ended wrench to get the old one off and it is left handed threads that means clockwise will loosen not tighten the part.i ground down my wrench but an ignition wrench from an auto store will usually be thin enough to reach the flats on the shaft under the rubber disc

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