Question about Kodak ESP 5 Printer
I have a brand new esp5 printer and have spent the last 3 hours on the phone again today with mgr from Kodak head quarters. He is supervisor and he took control of my dell studio laptop with windows vista, and amdturionx2,64. They dell and kodak have tried every thing. Now kodak is shipping me a cd and a new usb cable. I'm diabled and don't have much money to pay for someone else to help me. I have dell on call but they said it was kodak's problem. This has been going on now for 8 weeks i've never ever been able to print using my dell laptop. Does anyone out there have any ideas for me to try. I'm not very smart when it comes to these problems.
The Kodak printers are known to have issues with the software compatibilty with vista. do not worry , the research team of Kodak will look up to the issue.What you can try is to
1. delete the printer drivers from c://program files/kodak.
2.delete the Kodak folder from registry. click on start and in search box type in run. in run box type in regedit
and then delete Kodak folder under registry.
3. click on start and in search box type in run.in run box type services.msc and restart the following services
a. print spooler
b. windows installer.
c.remote procedure call locator.
4.delete software from add or remove programs
5.Try to install the latest version of Printer software from www.kodak.com/go/downloads
Posted on Sep 21, 2009
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Posted on Jan 02, 2017
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