Question about Xerox Phaser 6120N Printer

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My Phaser 6120 leaves light lines across the face

My Phaser 6120 color laser printer leaves light lines across the face of pictures. Any suggestions as to what to do about it?

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Lift out imaging unit and look down and back toward you, may need flash light, and you will see a 5" x 1/2" piece of glass. Carefully wipe it with soft cloth. Toner gets on this glass and creates the streaks. Often means a bad toner cartridge is leaking toner. Ron

Posted on Jul 12, 2009

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Posted on Jan 02, 2017

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Last one month is past we can’t printing our staff. We made complain regarding the same to Sunshine Service they told us that the sensor is gone, and they say its every difficult to get it, but they are trying to get it. Also we have spent on baying new toners for the same which is become useless now.

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Laser color printers


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Xerox Phaser 6120 color problems


I am running this one and I perplexed by what your saying.
Although I will offer some ideas.
I am running through my mind why the label would only affect the colors.
So some of what I am saying here is thinking.
That is a carousel color printer, and the label is confusing me, mainly since you said black is fine.
I can understand one color being off with the third party toners, but not all 3.
What you are having in some way has to be a contact issue, as if a piece of the label would up on a ground contact.
I would first try removing the transfer assembly, all the toners and the imaging unit, and carefully inspect for another piece of label.
Look at all the metal contacts on the cartridges and internally to the machine, see if one is dirty or somehow bent.
Go into you menus and run a color calibration series, and also do a memory clear, and NVM/NVRAM reset. But before you do any resets print out a configuration page to confirm your addressing if your using an Ethernet cable.
USB wont make a difference.
The reason I suggest the resets and calibrations is the label could have caused some high voltage arching and therefore corruption.
But, then again, why wouldn't that affect black and white. What does black graphics look like?
This one is making my mind spin.
Calibration makes sense because you say you have wrong color substitution, yet doesn't address streaky appearance That to me suggests a bad ground contact, But why only bad in color LOL.Ahhhh you have me nutty with this one. LOL.
I keep migrating back to software corruption or mis calibration.
Let me know if this makes sense or helps. Reading your problem makes me want to see this one.
Anyhow let me know if my rambling, which is rare helps.

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