Question about Canon PIXMA MP210 Photo All-In-One Printer

8 Answers

USB connection problem

I have a brand new MP210 printer, which I've tried to connect to my computer. I've gone through the installation process, but get stuck at the automatic detection stage. The printer is on, the cable is connected at both ends, but the computer refuses to admit the printer exists. I tried manually assigning it to printer ports (LTP1-3 and COM1-4), but that didn't work. Help!

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  • Anonymous Dec 26, 2007

    Im having same problem with my Canon MP210 printer. It cannot detect my printer either. Ive tried different usb ports but still doesnt work.

  • Anonymous Dec 27, 2007

    Podłączam moją drukarkę PIXMA MP210 do portu USB i system WINDOWS XP wykrywa mi "nie znane urzadzenie" i dalsza instalacja urządzenia zostaje nie dokończona

  • Anonymous Dec 29, 2007

    During the installation, it is noted that the printer is installed and completed, however the green bar indicates it is hung. After I close the installation, the monitor goes crazy. The monitor works fine until I try to install printer...

  • pootle55 Dec 29, 2007

    I have exactly the same problem. I'm using Windows Vista, is this why? If it is, how can I rectify it?

  • kubotron Dec 30, 2007

    Vista 32bit - SAME here! Printer not detected !

  • Anonymous Jan 09, 2008

    I have the same problem with my printer. no connection of printer

  • CarolHa Jan 10, 2008

    Yup same problem here. I spent 1.5 hours onto canon technical advice who eventually came to the conclusion that the problem was my installation of Vista as apparently it should work fine. I explained that my installation was done by the manufacturer but all Canon could say was that I should contact Microsoft. This is DEEPLY frustrating as the printer works absolutely fine with my 3 apple macs and prints accross my network with no problem EXCEPT for this one Vista machine!!!!!

    Does anyone have any ideas??

  • Redas Jan 12, 2008

    I have also the same problem.

  • soltaylor Jan 26, 2008

    I am having the same problem also. It also happened with an HP 1315 printer that I tried to install.

  • leelee22 Jan 29, 2008

    installed software stops me st the connection part and says an error in the connection from the printer to the computer

  • Tim79 Feb 01, 2008

    The same problem for me. I have a acer notebook (5920g) and the printer won't be recognized by the installation software. It is found by windows vista but the driver is not found

  • jt89104 Feb 02, 2008

    I have the same issue. Installation hangs at the "printer connection" screen. Using 32-bit Vista. Going to try to call the Canon helpline but difficult as I will have to take time off work (only open 9am-5:30pm).

    I just had to throw away my expensive old printer as it isn't compatible with Visa, and now have this issue with my new one!!!!! grr!

  • jt89104 Feb 04, 2008

    I tried the solution suggested by Tim79 below... (press the maintenance button until "U" is displayed). Unfortunately it didn't work for me. Going to try to call the Canon helpdesk tomorrow.

    from jt89104

  • Lerry Feb 07, 2008

    I have bought a brand new canon MP210 Photo All-In-One Printer and have gone through the installation process. It prints on command and copies, but refuses to scan anything. My computer does not recognise the USB connection. I have tried restarting my computer, disconnected everything ndeven r-installed the progammes. What can i do?

  • Anonymous Feb 09, 2008

    i have a new mp210 and cannot get pass installing mp drivers.

    i have a usb 2.0 cable and my computer is set up for usb 2.0

    i have tried installing this 6 times at first it will say its connecting and then it will say its not

  • Anonymous Feb 24, 2008

    cannot download into laptop. keeps telling me to get in touch with manufacturer

  • Anonymous Feb 25, 2008


  • shecat Feb 28, 2008

    Every installs properly but it won't recognize the printer i have tried to reinstall and everything. Everything is plugged in but it won't pick up that the printer is connected. what do i do now

  • REBECA Apr 10, 2008


  • Anonymous Jun 22, 2008

    Canon PIXMA MP210 photo All-in-One printer
    I tried the instructions given in 'Start Here Easy Startup Instructions' to install the driver and other applications. But for some reason my laptop (Win XP SP3) is unable to recognize the printer after connecting the USB cable and then switching on the printer per instructions.
    If I connect the USB cable between the printer and my laptop even without connecting printer to power outlet, my laptop shows USB icon in the task panel in bottom right! Upon clicking the icon, it shows the following info :

    "A USB device has malfunctioned and exceeded the power limits of its hub port. You should disconnect the device"

  • napper548 Jul 04, 2008

    I have the same problem. My laptop does not recognise the printer

  • Anonymous Jul 04, 2008

    cannot go beyond the printer connecton

  • CarolHa May 11, 2010

    I'll check the drivers on my machine and see if they are the same.

    Does this mean that if it were possible to install extra usb ports of a different company that the printer might work? Probably not a possiblity for me as I have a laptop but might work for someone with a desktop machine.



8 Answers

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Make sure that your connecting cable is USB 2.0 compatible.
I also went through this problem. Spent the better part of 4 hours dealing with it. Looked up lots of help, redid all installations to no avail. Came across a small reference as to the cable. Make sure that your cable is USB 2.0 compatible. I thought mine was. Went out and got a new one that said 2.0 on the label and now all works perfectly. Hope this helps.

Posted on Oct 19, 2008


I had the same problem with Windows XP. I was able to go to the Canon website and download an updated driver version which did the trick. ( -> Download Software -> Multifunctionals -> MP210). The later version that worked for me is called 1.00a.

Posted on Jun 23, 2008

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Thank you Tim79,
i spent close to 5 hours trying to install my printer, and gave up for 2 months, until i found your soulution.
ran my install disk until promted to plug in the usb, but first i turned the printer on and went to u on the maintenence menu on the printer, then pluged in the usb. i am now happily printing.
thanks a ton.

Posted on Apr 18, 2008

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Finally, after many hours, I have got it to work. I had to do two things.

1. Download the correct drivers from the Canon website (although the box my printer came in says Vista compatible, apparently the drivers for Vista are NOT on the CD inside the box. Stupid or what? Furthermore, there is a whole section of the Canon website dedicated to Vista drivers. But don't bother looking there, because Canon have decided to hide these drivers in another dark corner of their website). If you already downloaded drivers from the CD, first you need to uninstall them: go to Control Panel -> Programs and Features, then right-click on all of the Canon items and click Uninstall. Now you need to download the Vista drivers from the Canon website: go to -> Download Software -> Multifunctionals -> PIXMA MP210; choose the Operating System (Windows Vista) and Language (English), then download the appropriate drivers MP Drivers (1.00) (either Vista 32-bit or 64-bit).

2. I also had to get a new USD cable. The girls on the Canon helpdesk said this and I really did not beleive them, but it worked. The cheap one I bought on ebay did not work. I had to use the one from my old printer.

Hope that this is helpful for somebody.

Posted on Feb 06, 2008

Tim 79 you are brilliant!!!! thank you thank you thank you...i did what you said just before connecting the cables up when its prompts you to. i pressed the little maintenance button "in the middle", "second from bottom row of buttons" untill the display changed to a U press it 4 or5 times...and then connected it to the laptop as you said, and yeehaaa it worked!!!!

thanks you

Posted on Feb 03, 2008

I believe the problem is actually NOT with Canon or Vista, but the hardware inside the computer. It seems that for whatever reason, the maker of my USB/Motherboard drivers and Vista. I have a "Prolific PL-2301" hardware, which according to the download site doesn't have an update for Vista:

Right now I don't know what else to do - no one is taking responsibility.

Posted on Jan 20, 2008

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After many hours I seem to have found a solution that worked for me. Unfortunately the manual didn't mention this at all. To install mp210 you have to press the maintenance button until the symbol U is on the LED display. After that plug the usb cable and it is recognized by vista and the drivers are installed. I hope this helps!

Posted on Feb 01, 2008

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Hi. i have the same printer but i use it in windows xp. xp will know it itself.

Posted on Jan 01, 2008

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