Question about Tomtom ONE 3rd Edition GPS

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WHEN I TURN ON MY TOM TOM 1 3" EDITION THE SCREEN STAYS WHITE I CAN ONLY GET TO COME ON PROPERLY AFTER I PRESS THE RESET BUTTON

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Was told by tomtom to hold the reset button in for 15 seconds then turn on. then go onto tomtom home and download anyupdates etc might help . If not you can email tomtom with the problem and they respond quickly .

you can download tom tom home software from here

http://download.tomtom.com/sweet/application/home2latest/TomTomHOME2winlatest.exe

To solve this, follow the steps below. Click on Part 1 to begin:
Part 1: Remove the current application
1. Reset your device.
2. Connect your device to your computer using the USB cable or dock.
3. Turn on your device by pressing the power button for 5 seconds.

  • Your device should automatically connect to the computer upon reset. If your TomTom device asks you if you want to connect to your computer, tap YES.

4. TomTom HOME may run automatically when you connect your device. If it does not, run TomTom HOME on your computer.
5. In the Main Menu of HOME click on Remove items.
WHEN I TURN ON MY TOM TOM 1 3 - 2352_01_us.gif 6. Click on the plus symbol homeplus.gif next to Applications. Click in the checkbox home_checkmark.gif on the right to WHEN I TURN ON MY TOM TOM 1 3 - 2352_02_us.giflication.
2352_02_us.gif
7. You will be promptedWHEN I TURN ON MY TOM TOM 1 3 - 2352_03_us.gifowing warning message. Choose Yes.

8. Click on Remove selected items.
2352_04_us.gif 9. You will see a prompt, confirming the number of items you're going to delete. Choose OK.
2352_05_us.gWHEN I TURN ON MY TOM TOM 1 3 - home_checkmark.gif>
<br />
10. You will be asked to copy the item to your computer before removing, do not copy the item. Instead, deselect the checkbox <img src= next to the application and click on Continue.
11. The applicationWHEN I TURN ON MY TOM TOM 1 3 - ico_close.gif removed. Click Done when complete.


ico_close.gif
Part 2: Reinstall the TomTom Application

Posted on Jun 28, 2009

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