Question about AO Smith Plumbing
IS IT AN ABOVEGROUND OR SUBMERSIBLE (INGROUND) PUMP. USUALLY THIS IS CAUSED BY A BAD CAPACITOR OR BURNT POINTS ON THE PRESSURE SWITCH. THE CAPACITOR IS EITHER IN A RELAY BOX AT THE WELL OR IN THE MOTOR CASING. HOPE THIS HELPS. JODY
Posted on Jun 29, 2009
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Posted on Jan 02, 2017
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Hello Tina Kaha - Often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.
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Hello shirley_dods - Is the washer making a humming noise? If so, either the drain hose or pump is clogged and needs cleaning. Try setting the cycle to spin cycle only. Will water pump out? If it does not, then the washer could possibly be experiencing a communication error with the control board, faulty pump, timer or door lock assembly. At this point, I recommend connecting with a professional to accurately pinpoint any potentially more serious issues.
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