Question about Saeco Vienna De Luxe Espresso Machine

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Saeco Coffee maker container is leaking

Water is leaking from the container in my coffee maker. However if i do not lower the container back into place inside the machine there is no leakage so the problem is not the container but the machine.

Can you help please

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  • Anonymous Mar 05, 2008

    I'm having the same problem: water leaking into the machine (and all over the floor). The only solution I have found is NOT having the tank placed on the machine when it's not in use.. :(

  • rvdplas Mar 05, 2008

    I'm having the same problem: water leaking into the machine (and all over the floor). The only solution I have found is NOT having the tank placed on the machine when it's not in use.. :(

  • Anonymous Jun 08, 2008

    saeco vienna machine's drip tray fills up after only 5 cycles??? Which gasket needs to be changed?? thx

  • Michael-HI Oct 11, 2008

    I have the same problem, the water tank on the back is ver finicky. If you don't get it set down exactly right it leaks. The solution doesn't solve the problem because he is talking about a leak in a different area. If anyone has an answer, please let us know.



    Michael

  • swhotshot Jan 10, 2009

    I found there to be a second issue with water leakage, in addition to my first post which initially solved the first problem. Months after my post the machine started leading again but this time it was not the same cause.

    I found that if you lift the water reservoir off the machine, place it aside, and then remove the plastic black seat where the reservoir would seat on the machine (easy, there are two posts that snap it into place, take a utensil and carefully pry the seat up and off the machine) you will find an O ring. That ring seals the piston that comes down from the reservoir and prevents the leakage you are seeing. Simply replace that little black O ring; item no. 3 on the parts list (in Italian, don't ask me the correct name). You can get both the part (plus advice, conversation, and a parts listing) from my supplier. His name is Eddie and his telephone number is 440-528-2000 in Glenwillow OH. (7905 Cochran Rd, Ste. 100, zip 44139 fax 440-542-9173) Tell him George sent you...Be careful, he likes to talk.....



    George

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OK, I finally called Saeco. There are about four rubber rings that you need to get. The one for the water resevoir is a big thick black ring and once you get it and look at the new and the old, you can see why it is leaking. Anyway, fixes it no problem.

The overflow in the drip tray? There are two rings in the back of the machine that will fix that problem. Problem? I got them, but haven't put it on there because it very hard to get in there.

Last one, the ring around the coffee puck maker (what do you call that part) It's the piston that catches the coffe and raises up to tamp it down, then holds it as the water goes through. ANyway, big ring around that. If you aren't getting a nice crema on top, that ring will cure that.

I saw get all four, replace them all at once and then descale the coffee maker and be done with it. You'll be working like new in a few hours or maintenance. For most of us, it's been like 3 years anyway, time to do it.

Lastly, when you call Saeco, (Pronounced I found our SA Yey Co) ask for the directions for cleaning out the grinder. Even has notes on how to get it back together with all the adjustments in the right spots.

The rep on the phone says she likes this model better than most fo the new ones.

Posted on Dec 10, 2008

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Replace the rubber gasket on the tank.

A very common problem.

Posted on Dec 09, 2008

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I had the same problem, until I discovered that there is a drain located in the back of the machine that drains into the drain tray. If this drain is clogged (like mine) when ever you brew, the small excess water, instead of draining as it should into the tray, drains into a very small reservoir that holds the slight excess of water that occurs with every cup. When the reservoir finally fills up, it pours over the lip and into the machine and all over the place missing the drain tray. It is messy.
The solution is to remove the brew group, look into the back where the brew group inlet nozzle fits, and you will see the discharge nozzle leading down from the top left and into a reservoir. You cannot see the drain because it is behind the axle that drives the group, but you can feel it if you stick your finger in and down to the right. You can see its discharge port, down at the drain tray. Clean it, until you can run clear water into it and see it drain out the bottom drain port into the drain tray, which you should reinsert before you pour water.

Posted on Mar 19, 2008

  • swhotshot Jan 10, 2009

    I found there to be a second issue with water leakage, in addition to my first post that initially solved the first problem. Months after my post the machine started leaking again but this time it was not the same cause.

    You are right, it is not the reservoir, it is in the machine; that is why the reservoir can be removed without leaking.

    I found that if you lift the water reservoir off the machine, place it aside, and then remove the plastic black seat where the reservoir would seat on the machine (easy, there are two posts that snap it into place, take a small tool or use a utensil and very slowly and carefully (remember it is plastic) pry the seat up and off the machine) you will find an O ring just sitting there; carefully remove it. That ring seals the piston that comes down from the reservoir and prevents the leakage you are seeing. Simply replace that little black O ring; item no. 3 on the parts list (in Italian, don't ask me the correct name). You can get both the part (plus advice, sympathy, conversation, and a parts listing) from my supplier. His name is Eddie and his telephone number is 440-528-2000 in Glenwillow OH. (7905 Cochran Rd, Ste. 100, zip 44139 fax 440-542-9173) Tell him George sent you...Be careful, he likes to talk.....



    George

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