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My hardrive crashed - I've installed everything but the printer and now it won't print? I have a Dell XPS 420

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  • tsundby Jun 28, 2009

    i've reinstalled all operating systems and drivers - i added the printer but when i go to print it doesn't print and it says there is an error.

  • tsundby Jun 28, 2009

    it's a pixma ip6600d - the spool appears in the processes tab - i would assume that means it's running.

  • tsundby Jun 28, 2009

    Not sure how to copy my screen - the printer comment says "collecting printer status" and the actual printer says "test Page" then "error" could it be the drivers they updated are too new for this printer?

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  • Master
  • 392 Answers

Can u briefly explain the whole problem...

Posted on Jun 28, 2009

  • 2 more comments 
  • M.Jeevan Chaitanya
    M.Jeevan Chaitanya Jun 28, 2009

    1.) what printer are u using and check whether u have installed the correct printer drivers properly.
    2.) Goto control panel --> printers and faxes and locate whether your printer is displayed or not
    3.) Even check whether spool server service is running . To check if your spool server service is running or not .. open task manager by pressing Ctrl+Alt+DEL, then go to process tab and check the image name spoolsv.exe is running or not.

  • M.Jeevan Chaitanya
    M.Jeevan Chaitanya Jun 28, 2009

    1.) Did ur printer appear in Control Panel--> Printers & Faxes . ..
    2.) What about the driver installation .. is it installed correctly.


    If everything is installed correctly , then try to take a print of Test Page.

  • M.Jeevan Chaitanya
    M.Jeevan Chaitanya Jun 28, 2009

    Can u paste the error displayed in this message box..

  • M.Jeevan Chaitanya
    M.Jeevan Chaitanya Jun 28, 2009

    To paste the particular error... Please check for " Prt Scr " error on the keyboard & press it , then open Paint and Press Ctrl+v , then it will ask to save.. save it in ur computer and paste it here ...u can look for "insert image " tab in the upper menu. Please do that . It is necessary to view ur error ..as it is not clearly mentioned , I mean i require Error number or the Error message what it is saying...

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