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You are going to need a paper clip. Look fo a small hole next to the switch. straighten the paper clip and put it in the hole in the center. carefully push to activate the mechansium to open the door. Then you can troubleshoot the door. Turn off the computer then pull the power cord from it. Open the computer case find the power cable to the cdrom/dvdcdrw and push it in to make sure you have good connection. If it still doesn't work after this then you can get a new drive for less than $30.00 (usd)
Do you have reason to believe that the onboard sound that came with your Aspire is damaged? More than likely you need to reinstall a driver for the sound or (If you get lucky) you may just have something muted or turned off.
This sometimes works: Go to the device manager and under "sound, video and game controllers" dis-able Realtek HD audio. Close dialoge box and reboot the machine. Go back to device manager and re-enable the HD Audio.
The driver on your machine may have been corrupted. You can reinstall the driver using the "resources" or "drivers and utilities" disks that came with the machine.
make sure that you have loaded the right drivers for you keyboard. under control panel go to keyboard ther should be a tab that allows you to configure going to a standard version of outlook ar you may be able to set it to go to a specific url if not using a microsoft product for your mail
try logging in safe mode and reboot the pc after loading safe mode I have had programs crash installing and I loaded safe mode and restarted pc and in safe mode it fix the problem.. so when I restarted pc it worked ok.. the program mighted of corrupted and you might have to uninstall it and reinstall it I dont remember if acer has a app disk like dell,emachines(new),gateway or ifs a full restore disk.. Im thinking that its a app disk.. you might also want to check for viruses. with a program like house call free scanner from trend.. and spyware scanner free adaware. both are good.
if you still cannot login to windows you can run msconfig in run box and disable it in startup but becareful with what you disable