Printing problem IP4200 open line

i have had my printer for 2 years - worked perfectly

now, whenever i print a photo, it makes a noise at a certain point, and then there is an error on the photo. there is a smudged area, and a break in the printing (a white line across)

if i reprint, the error is in the same position in the photo.

i have tried all the maintenance options (head clearing, alingment, etc)

please help, it is useless to me at the moment