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Hey Man Posted on Jul 07, 2014
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Augen my laptop will not charge or turn on no matter what i plug it in!!!!!!!!!!! please help:(:(:(:(:(:(

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frankdanfelt

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  • Expert 157 Answers
  • Posted on Jul 07, 2014
frankdanfelt
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Several things can cause this....First, take a voltage reading of your power adapter. Look underneath the laptop and check what voltage should be to power it. Some of them will also list the amperage. It is very important to have a power adapter with at least the same amount of amperage necessary to power it on.
Some Dell laptops have two different power adapters. One to use without the docking station, and the other with the station. The docking station adapter will have a higher amperage than the other. You can use the higher one when the laptop is off the station, but you can't use the lower one when the unit is docked.
If the power adapter checks out ok, remove the battery and try turning on the unit with just the adapter. If it powers on, your battery is shorted. Is there any lights that are lit on the laptop?
If so, check and make sure that the memory is seated or that one of the chips has not gone bad. If it has two, remove one and try it. Then do the same with the other. Next remove the hard drive and try and power on the unit. Please let me know your results from what I have suggested. Good luck.

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I have a Augen Genbook I have been charging for about 24 hrs and it will not com one what do I need thank you

Lots of things to try.
  • Remove the battery plug it in and try to power on.
  • Remove the battery and charging cable, hold the power button for about 10 seconds then replace battery and charging cable and try to power on.
  • replace the charging cable and/or battery
  • Do you hear any sounds when you try to power on?
  • Anymore details would help a lot power issues can be as simple as charging cable not connected properly to system board issues.
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Convert it to Linux. With very minimal and limited specs, it can only run Windows CE and it's not supported anymore so trying to find drivers for it would probably be another problem. At around $100 back then, it was a steal so don't expect much.
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Hi vonastelken,

I have tried looking for a manual but could not find any.
However, I did find a site for support that might help you out.
I'm not sure if you have seen the site but I hope you can find what you're looking for there.
Please address of website below.

Link: http://augen.helpserve.com/index.php

Thank you for using Fixya,

avf110686
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