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Dell computer cant get the cd rom drive to reconize the cd;s

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Re: dell computer

Could be a dirty sensor. Get a can of air and try to blow it out. Might need to try that a couple of times. Try reloading the drivers for the cd. They sometimes get corrupted.

Posted on Nov 07, 2007

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My pc not read cd/dvd

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

If this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders







This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Hope this helps.

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2 Answers

My dvd-cd rom drive is not being reconized?

This is because of the dust on the lens of the dvd-cd rom
Get a cleaning disk that is used to clean the cd rom's lens

Apr 27, 2010 | Acer Aspire X1301U9032 (PTSCM02007) PC...

1 Answer

My hard drive crashed on my dell optiplex gx 60 i got a new hard drive but now it wont reconize my cd rom so i cant figure out how to install windows


Please try the following

Click on F12 or del tto enter bios setup when you first switch the power on

go through the options until you find Boot sequence

Choose the CD rom drive from there and ensuring the CD is in the drive save the settings and restart this will allow the CD drive to be picked up

Please can i ask that you leave feedback and vote if this has been useful

Feb 11, 2010 | Dell Optiplex GX60 PC Desktop

2 Answers

Can i burn dvds on my 2350 dell dimension computer if not what do i need

well if u have a dvd burner or a dvd writer installed on ur computer

then u will need to install softwares like NERO or ROXIO on ur computer

first chk, i thnk it mite be already installed on ur computer.

use them and u will be able to burn DVD's

Nov 02, 2009 | Dell Dimension 2350 PC Desktop

1 Answer

4600c not operating system error message bootmanager missing

You might have to go to the BIOS of your computer to ensure your drive is recognised. Once it shows there, make sure you change the Drive as your first boot device.

Aug 14, 2009 | Dell PC Desktops

1 Answer

Won't reconize DVD burner

Well, the CD ribon cable goes into the IDE 2 slot on the Mainboard and the furthest connector on the other end is the master, the second one closest to the board is the Slave connector. The CD drive has a jumper on the back between where the ribbon and the power connector go, on the case some where it should have a diagram showing the jumper setting to put it in as master or slave. Set it accordingly.

Same with Hard drives.

If the Hard drive has a diferent Cable like a SATA, then be sure to get a SATA as the new one.

Now the IDE cables may be bad check them for damage just to be on the safe side.

Feb 04, 2009 | HP Compaq dc7100 PC Desktop

1 Answer

My D drive (CD's) is not recognized by the computer

Give dell a call first
other wise see if you can roll back the date

Jan 28, 2009 | PC Desktops

1 Answer

Dell Dimension 5150 cd-rom stopped working

Open your tower and reseat all the cables that are running to the CD ROM (generally a flat white cable). Also reseat the other end of the cable to the motherboard too.
Ensure that CD Drive is enabled in BIOS (Press F2 as the system boots up to enter into BIOS) Please get back if you need any further help.

Jan 09, 2009 | Dell Dimension 5150 (DIM515MIN) PC Desktop

1 Answer


hard drives dont read cd's
does the door close?
if not close it.

1)left clik my computer
2)double clik the cd rom drive, making sure theres a disk in it.
3)right clik on my computer
device manager
look for a yellow exclamation point or red X where the cd-rom is.
high light the cd-rom
right clik
restart the computer
windows will detect and re-install the cd-rom drive.
try a cd

if that doesnt work update windows

also buy a cd-rom cleaner at your local electronics store
clean the drive w/th cleaner
try a cd

if updating your driver for the cd rom drive and all ive suggested then its time for a new cdrom drive

Dec 09, 2007 | Dell OptiPlex GX260 PC Desktop

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