Question about NEC Electra Elite 32D-1 Corded Phone

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Hello I would like to know how to diconnect the Auto attendant feature during the day and reset it at night, how can I do this?

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It sounds like your auto attendant is DIT for both day and night. You can setup a schedule in programming and use the night mode function, but it depends on the type of system. It is a little more detailed o program, you should have a tech do it or call for remote support and someone can walk you through it.
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Posted on Jul 08, 2009

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1 Answer

HOW TO TAKE OFF NIGHT MODE


Do you have attendant console? That is a nifty easy way to do it. Make the phone that needs to put remote nodes in/out of night mode is an administrator. That should allow them to use the feature code for ebable network day/night mode using 9861/9862 followed by the node number.


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May 24, 2012 | NEC Lands Phones

1 Answer

I have a Panasonic KX-T7433 and want to change the Auto Attendant message. How do I do this?


An auto attendant in a Panasonic brand voice mail system (TVS/TVA/TVM etc.) is controlled from the message manager's phone. It is accessed by calling 165 and dialing #6 *998

Unfortunately, your question has no hard answer. Each voice mail and auto attendant is different. For example, in TVS boxes, we use custom greetings and store day messages in 30 and night in 60. There are 100 "custom" greeting slots and 32 "company" slots in a TVS box. In the newer TVA systems, the interface is visual and custom messages get assigned sequentially. In those systems, we start with 1 day and 2 night.

So, the best answer is to find the installation instructions. If you can't, then you can step through each custom greeting for the existing one, or log into the VM system and read the database.

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Feb 16, 2011 | Panasonic KX-T7453 Corded Phone

1 Answer

How do you erase and change after hours greeting?dhalman


Call voicemail by pressing the Intercom button then dialing 777, when it answers login by dialing 99# followed by the password(default is 1234#) then press 9 for system features menu. Press 3 to choose Automated Attendant, the system prompts for the Auto Attendant number(1-4), start with Auto Attendant 1,if you do not know which one is being used by pressing 1. Press 2 to choose Night Menu, press 6 to change the Night Menu prompt. Lift the handset, press 1 to record your new Night Menu prompt using the handset, press 1 at the end of your recording. To listen to the new recording press 23, to immediately re-record press 21, to save the recording press *#. Press # to save all programming changes and activate new recording. Press *7 to return to system features menu or hang up to end programming session.
Changing the Auto Attendant prompt should be done when you are able to do a test call on each line to verify that you have changed the correct prompt(in your case after hours or by putting the system in After Hours mode manually to ensure the After Hours prompt is active) for each line being answered by the Auto Attendant. By default all lines are assigned to Auto Attendant 1, if your system has been modified to use a different Auto Attendant for some or all lines, you will need to repeat the above procedure for the Auto Attendant being used. If at any time you get lost or confused while in the voicemail programming, hang up and start over. Once you get comfortable with navigating the voicemail programming, it gets easier. If you have trouble send a comment, I will try to help.

Feb 10, 2011 | Lucent PARTNER18 Corded Phone

4 Answers

We have a Landmark/Southwestern Bell Telecom DKS 308/616 system and need to know how to access and change the auto attendant greeting.


Call your own number or press and hold #1 button and when the message starts playing press either # or * and follow the directions. It's usually #


Apr 16, 2010 | Cell Phones

1 Answer

I can not change the Auto Attendant Message on the phone . It wont let me change the auto-attandant message i put in the password as 1020000 and it says invalid! how can i get around it...no one knows the...


to reset the administrator pasword enter feature 985 press 9, at the password prompt enter 73738767793 (resetsmpwsd) and press ok or #,press yes to reset password. password should be defaulted to 0000. then try Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Sep 15, 2009 | NorStar M7310 Corded Phone

1 Answer

Can't get into Auto Attendant


Feature 985 Press 9 enter 73738767793. That will reset the log in to 1020000. Good Luck

Aug 19, 2009 | NorStar M7310 Phone

1 Answer

Help answering calls during peak call times


Yes you need the PC ASA card and not ASX,

Example: to speak to a live person dial 72 and the zero time out option sends it back to reception and it will place it on hold,

reception would need to activate a programmable button ASA button when experiencing high volume calls,

If nobody picks up it will revert to the reception or zero time out attendant with another greeting depending on what type of avaya voice mail you have?


If you have R5 vs mail or Partner mail and not a PC mail some tricks can be done.

This may not solve your answer and ring delay on day or night mode needs to be looked at.

The reality is you can delay the callers ability to get to a live person for a minute or so if they choose to hang out without a ASA card.

Send them to an unused ex port and assign the port to automated attendant two. Depending on you VM we can have up to 5 AA's and greetings.

The fact is if your receptionist can't place the call on hold with a music on hold greeting that says's Bla Bla Bla and more nice stuff and stay on the line we will be with you shortly then you need to hire a new receptionist.






Aug 08, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

Norstar Star Talk


Once in the AA menu of f983 there is a setting for day and night based on the time and day of the week.

Feb 18, 2009 | NorStar Startalk Flash 2 Phone

1 Answer

Night ring change the number of rings


Auto Attendant
Answer Lines
1 – Feature 983
2 – Log: Dial 1020000 (3-digit DNs) or 120000 (2-digit DNs)
3 – Press AA
4 – Press LINES
5 – Line number: Dial line number (001-xxx).
6 – Line:xxx Ans:No Press CHNG to AA if auto attendant will always answer theline. If a Night Service key will be used to activate auto attendant answering, leave Ans: at No.
7 – If line has been changed to Ans:AA, press * then press TABLE.
8 – If Table:1 is OK press RINGS. (Table 1 is the default greeting table. Change to a different table (1-4) if alternate answering is required on the line being programmed.)
9 – Rings:0 – Press CHNG, dial number of rings before auto attendant answers the line, or leave at 0 for immediate answering. Allow at least 2 rings if CLID is in use.
10 – Repeat for each line to be programmed.

Notes For Night Service Mode Auto Attendant Answering
If the auto attendant will only answer lines in night service mode, line answering should be set to No as per step 6 above. Using night service will cause the AA to answer lines immediately.

Feb 11, 2009 | NorStar M7324 Telephone

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