Question about Logitech Stereo 350 Headset

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My headset was working fine yesterday but now i dont have sound. can you help me?

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  • 93 Answers

If its usb uninstall and then reinstall the drivers

Posted on Jun 28, 2009

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H170 bluetooth headset - I can hear caller but caller cannot hear me. Worked fine for many months even when I got new Iphone 3gs. Yesterday, just stopped suddenly. Very clear sound coming from person I...


Because of the design of these headsets, over time the wire leading to the mic can wiggle and break loose, which allows you to hear fine, but prevents the listener from hearing you. My bet is that it's the red wire, as it tends to have more pressure placed on it. The dismantle process isn't easy (i'm working on the very same problem at the moment!) but if you'd like to try it and are able to do very fine resoldering I can share my notes with you. Otherwise, you're out of luck and will need to purchase a new headset. Sorry I can't give you better news!

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I don't have these headsets here and the setup to troubleshoot for your fault. But, I have an opinion.

It seems that the driver for the headset is not routing the sound from the net or other applications to the USB ports, as like with the sound from the media player.

For IE, look in the advanced settings for media and see if there is a setting for this. Also, check out all the media settings in the system for this.

I would search out the properties of the headset to see if there is a setting for this. Also search out the properties of the sound card where it allows for USB and regular sound sharing or routing.

I would also get in touch with the manufacture of this headset to find out if they know something or have a solution.

Jerry G.

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had same problem i found just turning my phone on and off to solve the problem
hope it helps

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Probably just need to manually reconnect the wires with a pair of tweezers. Work's for me sometimes. It's a pain in the a$$ though

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Logitech mircrophone


It may be that this person is "messing around" with you, or their speakers are rigged, from my experince, it sounds like your headset is perfectly fine, or your headset microphone switch was toggled on "Off" Msn is just a instant messaging chat, shouldn't have anything to do with your headset.

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man this is all **** i got same problem no one knows how to fix !!!

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I am having the exact same problem today and I paired mine with a Treo Palm 700 on yesterday and it worked perfectly then. UGH!

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