Question about Logitech Cordless Mouse

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Laser mouse just quit working (red light is no longer on, although green connection light is). Keyboard (MX3200) that connects to the same mini receiver still works. Already tried reconnecting mouse (pressing red buttons on mouse and receiver), replacing batteries, switching to other usb ports, updating driver...but still doesn't work. Sure would appreciate any help.

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  • 93 Answers

Sounds like you simply need to replace it as they are pretty finaky to fix. If it was dropped or jarred it may have dislogged the laster out of its holding spot in the mouse. But honestly it probally better off to just replace it.

Joe

Posted on Jun 28, 2009

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1 Answer

Keyboard does not type


If all the keys on the keyboard have stopped functioning follow the instructions below to reconnect the keyboard.

This problem is likely to be a lost connection. The connection between the mouse and the USB mini-receiver or the keyboard and the USB mini-receiver can be lost due to several reasons such as:
  • Low batteries
  • Moving the USB mini-receiver from one USB port to another
  • Moving the USB mini-receiver to another computer
  • Plugging the USB mini-receiver into a USB hub or other unsupported device such as a KVM switch (your USB mini-receiver must be plugged directly into your computer)
  • Using your cordless mouse/keyboard on metal surfaces
  • Radio frequency (RF) interference of more powerful wireless devices such as:
    • Wireless speakers
    • Computer power supplies
    • Monitors
    • Cellular telephones
    • Garage door openers
Eliminate any problem sources mentioned above that might be affecting your devices.

Follow the procedures below to reconnect your mouse and keyboard.
  1. Make sure the USB mini-receiver is directly and securely plugged into a working USB port on your computer.
  2. Make sure the mouse is turned on. The on/off indicator on the bottom of the mouse should be green. If the on/off indicator is not illuminated, press and hold the red connect button on the bottom of the mouse until the on/off indicator is green.
    On / Off Indicator
    12145.1.0.jpg
  3. Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your mouse. This broadcast will last only a few seconds, so you must perform the next step quickly.
    12146.1.0.jpg
    Red Connect Button
  4. Quickly press the red connect button on the bottom of the mouse for 1 second, then release it. The power indicator will flash briefly and then turn green. The mouse is now connected to the receiver.
    12145.1.0.jpg
    Red Connect Button NOTE: Holding down the red button on the mouse for more than 2 seconds may cause your mouse to turn off instead of connecting. If this occurs, start again at step number 2.
  5. Move your mouse to see if the cursor moves. If the cursor follows the mouse movements, your mouse is now connected.
  6. Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your keyboard. This broadcast will last only a few seconds, so you must perform the next step quickly.
    12146.1.0.jpg
    Red Connect Button
  7. Quickly press and release the red connect button on the underside of the keyboard.
    Keyboard Connect Button
    11399.1.0.jpg
  8. You will hear a short beep. The keyboard is now connected to the receiver.
  9. Test your keyboard to see if it is working. If the mouse now works but the keyboard still does not, see Knowledge Base article 9144.

Dec 14, 2010 | Logitech Cordless Desktop MX3200 Laser...

1 Answer

I have a dell pc ~ 15 months old that was bought with logitech MX3200 wireless keyboard and mouse. My wife changed the batteries in the mouse but it did not automatically reconnect. On my return, I pressed...


These devices will never auto connect after a battery change. You must press the button on the receiver then the red button on the mouse. Then the button on the receiver again, then the red button on the keyboard. The buttons on the devices (keyboard and mouse are on the bottom of the device.

Mar 16, 2010 | Logitech Cordless Desktop MX3200 Keyboard...

1 Answer

Product installed correctly as far as I know. Mouse is working fine. Keyboard has power - connect button beeps when pushed. Green light is flashing on receiver -- Keyboard doesn't connect for typing on...


First, try replacing the batteries with fresh ones.

Then, hold down the connect button on the receiver and on the keyboard (usually located underneath) AT THE SAME TIME for five (5) seconds, and then release them both.

Try using the keyboard.

If same problem occur, try connecting the receiver into different USB ports of the computer. Or might as well, try different computer.

Good luck!

Feb 20, 2010 | Logitech Cordless Desktop MX3200 Laser...

1 Answer

Wireless laser mouse stopped working. KB OK. Tried Everything


Hi,
Under the mouse near the optical lens there should be a small connect button, press that and the button on the receiver too.
Also make sure the batteries in the mouse are new or fully charged.



Good luck

Jun 28, 2009 | Logitech Cordless Mouse

1 Answer

Logitech MX3200 Wireless keyboard works but mouse does not


i have the same wireless keyboard. i suggest that u redothe setup process and setup the mouse first. if the problem persist then move the wireless scanner.

Apr 10, 2009 | Logitech Cordless Desktop MX3200 Keyboard...

1 Answer

Bad computer connection for wireless mouse


Logitech does provide the replacement part for your USB mini-receiver, check the following website (availability 2009Oct23): Click Here

YBC (/\)

Jan 26, 2009 | Logitech Cordless Desktop MX3200 Laser...

1 Answer

Logitech Mouse problems


Yes there is a red button under the left wrist support side.

Oct 17, 2007 | Logitech Cordless Desktop MX3200 Laser...

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