Question about Office Depot Office Equipment & Supplies

Open Question

I have a Staples Mailmate Shredder and all of a sudden the power light doesn't come on so it won't shred. The bin is empty. Is there a reset button somewhere?

Posted by on

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Staples SPL-1506X Shredder Issue

I had the same problem. I have a solution but I do not recommend this unless you have technical experience with repairing electrical appliances. I took the back cover of the main shredder unit to expose the wiring (there are 7 screws in total). The bin full sensor has a blue, green, and red connected to it. I clipped the blue wire to defeat the Bin Full error. You can look through the plastic window to check that the bin is full.

Posted on Aug 09, 2008

  • 1 Answer

SOURCE: mailmate by staples shredder won't turn on

I took my Mailmate back to Staples and exchanged it for the model that took it's place. It's been working great. Since it was still under warranty when I took it back, it didn't cost me anything extra. SteveChen, I never got to try your solution but I salute you for having the determination to fix it yourself! From what they told me at Staples, the upgrade has eliminated the power problem. Apparently, the last model was just plain crappy as is evident in the number of people in various forums who have had the same problem. I'm keeping my fingers crossed that the new model is indeed free of power issues!

Posted on Jan 03, 2009

  • 1 Answer

SOURCE: No power to Staples mailmate

There is a 10mm 5amp @ 250v fuse on the main board that is probally blown . I unsoldered mine and soldered a pigtail fuse holder with a convient sized 5 amp fuse inside in its place . The shredder is not too bad to take apart , the head comes apart from the body of the shredder .Turn it upside down and you will see 6 or 7 phillips screws .Once these are removed the head assembly opens up and you will see the circuit board which is held in place by 2 phillips screws. A quick ohm meter test will reveal the fuse condition. It was an easy fix just MAKE SURE YOU KEEP THE UNIT UNPOWERED while you work on it or its unassembled.

Posted on Jul 18, 2009

  • 3230 Answers

SOURCE: Staples Mailmate Shredder do not

Hi there,

First of all you try plunging them in to other power board, check the cable and the plug (check if the cable or plug not getting shorted), make sure the circuit breaker for the shredder outlet is on.
tell me is there any humming noise? or any sign of power getting in to it?

Please post back further comments for more information...

Thanks

Posted on Sep 07, 2009

  • 610 Answers

SOURCE: SHREDDER INDICATOR KEEPS COMING ON WHILE SHREDDING

look for two LED lights where paper falls into bin and wipe them off, but the sensors could be faulty as well. I have seen both.

Posted on Nov 11, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Shredder is jammed


Disassemble it enough top expose the shredding mechanism, then remove all material that is jamming it.

May 27, 2016 | Staples M5 Mailmate Shredder

1 Answer

I emptied the shredder and now the red overheat/door open light comes on when I turn it on. will not allow me to shred anything. please help!


There is an interlock that prevents your shredder from operating without the bin in place. Something may be stuck inside, preventing the bin from closing the interlock. There also could be a shred of paper preventing operation.

Feb 17, 2015 | Compucessory CCS60076 - High Security...

1 Answer

Mailmate by staples shredder won't shred


drive is seized-remove power cord- open cover rotate cutting drum slowly using motor drive gears - look for debris/gear teeth missing

Mar 02, 2014 | Office Equipment & Supplies

1 Answer

Rexel rsx1227


The sensor may be blocked with shredded paper.

Oct 24, 2013 | Staples SPL638X (CrossCut) Shredder

1 Answer

Staples mailmate shredder bin won't open


The bin may be overfilled, preventing the latch from releasing.

Mar 28, 2012 | Office Equipment & Supplies

1 Answer

Need owners manual for B&D paper shredder Model BD-10P. i have a jam


Hi and welcome to FixYa, I am Kelly.

The manual is little help but you can find it here:

http://media.homedics.com/IBs/bds/BD-10P_IB.pdf


Troubleshooting

If you have a problem with your shredder, check the symptoms and remedies below.

If you cannot solve the problem this way, contact Black & Decker paper shredders

Customer Service.

Do not open shredder head to attempt repair: It could expose

you to electric shock and will void your warranty.

- Check to see if bin is full. If bin is full, empty bin and

replace. Follow instructions under maintenance.

- Oil cutting cylinders.

Shredder squeaks, grinds or runs

below capacity.

- No action required. This is a self-Shredder continues to run for cleaning function.

1 or 2 seconds after shredding

has been completed.

Symptom Remedy

- Make sure shredder is plugged in.

- Make sure power switch is in "Auto" position.

- Make sure bin is fully closed.

- Check to see if either bin is overfull which could result

in a jam. If so, empty.

- If you are unable to clear the jam, turn off and unplug

the shredder. Slowly and carefully pull the remaining

paper out. Forcefully removing the paper is likely to

cause irreparable damage to the shredder.

Shredder does not start or stops

while shredding.

Paper jams.

HOW TO GET SERVICE:

Visit our website at www.blackanddeckershredders.com or call the toll free customer

service line at 1-800-297-5028.

® SKU #BD-10P

Product Information

This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.

It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,

newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes

is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD

or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items

should be centered and unit will begin and end shredding automatically. All disks should use

specific entry as noted on your shredder.

Maintenance

It is important to empty the waste bin regularly to ensure the smooth operation of the

cutting cylinders. The shredder will not operate when the bin is full. Regular oiling

is also necessary for proper performance. It is recommended to use the shredder oil

every few weeks.

Maximum running time: 3 minutes

Automatic cool-down period: 30 minutes
Voltage: 120


If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028

Thanks for Choosing FixYa,
Kelly

Apr 07, 2011 | Black & Decker Garden

1 Answer

SHREDDER INDICATOR KEEPS COMING ON WHILE SHREDDING


look for two LED lights where paper falls into bin and wipe them off, but the sensors could be faulty as well. I have seen both.

Nov 11, 2009 | Fellowes DM15C Shredder

1 Answer

No power to Staples mailmate


There is a 10mm 5amp @ 250v fuse on the main board that is probally blown . I unsoldered mine and soldered a pigtail fuse holder with a convient sized 5 amp fuse inside in its place . The shredder is not too bad to take apart , the head comes apart from the body of the shredder .Turn it upside down and you will see 6 or 7 phillips screws .Once these are removed the head assembly opens up and you will see the circuit board which is held in place by 2 phillips screws. A quick ohm meter test will reveal the fuse condition. It was an easy fix just MAKE SURE YOU KEEP THE UNIT UNPOWERED while you work on it or its unassembled.

Jun 24, 2009 | Office Equipment & Supplies

10 Answers

Mailmate by staples shredder won't turn on


I took my mailmate out into the driveway. got in my truck and ran over it two or three times. it doesn't work any better but I feel great.

Oct 25, 2008 | Office Equipment & Supplies

4 Answers

Staples SPL-1506X Shredder Issue


I had the same problem. I have a solution but I do not recommend this unless you have technical experience with repairing electrical appliances. I took the back cover of the main shredder unit to expose the wiring (there are 7 screws in total). The bin full sensor has a blue, green, and red connected to it. I clipped the blue wire to defeat the Bin Full error. You can look through the plastic window to check that the bin is full.

Apr 25, 2008 | Office Depot Ativa DQ60M Shredder

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

417 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Depot Office Equipment & Supplies Experts

Jim Keysor

Level 2 Expert

329 Answers

Anthony Karuku

Level 2 Expert

255 Answers

Stan Marciniak
Stan Marciniak

Level 1 Expert

29 Answers

Are you an Office Depot Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...