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Posted on Jan 02, 2017
SOURCE: Staples SPL-1506X Shredder Issue
I had the same problem. I have a solution but I do not recommend this unless you have technical experience with repairing electrical appliances. I took the back cover of the main shredder unit to expose the wiring (there are 7 screws in total). The bin full sensor has a blue, green, and red connected to it. I clipped the blue wire to defeat the Bin Full error. You can look through the plastic window to check that the bin is full.
Posted on Aug 09, 2008
I took my Mailmate back to Staples and exchanged it for the model that took it's place. It's been working great. Since it was still under warranty when I took it back, it didn't cost me anything extra. SteveChen, I never got to try your solution but I salute you for having the determination to fix it yourself! From what they told me at Staples, the upgrade has eliminated the power problem. Apparently, the last model was just plain crappy as is evident in the number of people in various forums who have had the same problem. I'm keeping my fingers crossed that the new model is indeed free of power issues!
Posted on Jan 03, 2009
SOURCE: No power to Staples mailmate
There is a 10mm 5amp @ 250v fuse on the main board that is probally blown . I unsoldered mine and soldered a pigtail fuse holder with a convient sized 5 amp fuse inside in its place . The shredder is not too bad to take apart , the head comes apart from the body of the shredder .Turn it upside down and you will see 6 or 7 phillips screws .Once these are removed the head assembly opens up and you will see the circuit board which is held in place by 2 phillips screws. A quick ohm meter test will reveal the fuse condition. It was an easy fix just MAKE SURE YOU KEEP THE UNIT UNPOWERED while you work on it or its unassembled.
Posted on Jul 18, 2009
SOURCE: Staples Mailmate Shredder do not
First of all you try plunging them in to other power board, check the cable and the plug (check if the cable or plug not getting shorted), make sure the circuit breaker for the shredder outlet is on.
tell me is there any humming noise? or any sign of power getting in to it?
Please post back further comments for more information...
Posted on Sep 07, 2009
look for two LED lights where paper falls into bin and wipe them off, but the sensors could be faulty as well. I have seen both.
Posted on Nov 11, 2009
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Apr 13, 2018 | Staples Office Equipment & Supplies
Feb 17, 2015 | Compucessory CCS60076 - High Security...
Hi and welcome to FixYa, I am Kelly.
The manual is little help but you can find it here:
If you have a problem with your shredder, check the symptoms and remedies below.
If you cannot solve the problem this way, contact Black & Decker paper shredders
Do not open shredder head to attempt repair: It could expose
you to electric shock and will void your warranty.
- Check to see if bin is full. If bin is full, empty bin and
replace. Follow instructions under maintenance.
- Oil cutting cylinders.
Shredder squeaks, grinds or runs
- No action required. This is a self-Shredder continues to run for cleaning function.
1 or 2 seconds after shredding
has been completed.
- Make sure shredder is plugged in.
- Make sure power switch is in "Auto" position.
- Make sure bin is fully closed.
- Check to see if either bin is overfull which could result
in a jam. If so, empty.
- If you are unable to clear the jam, turn off and unplug
the shredder. Slowly and carefully pull the remaining
paper out. Forcefully removing the paper is likely to
cause irreparable damage to the shredder.
Shredder does not start or stops
HOW TO GET SERVICE:
Visit our website at www.blackanddeckershredders.com or call the toll free customer
service line at 1-800-297-5028.
® SKU #BD-10P
This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.
It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,
newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes
is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD
or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items
should be centered and unit will begin and end shredding automatically. All disks should use
specific entry as noted on your shredder.
It is important to empty the waste bin regularly to ensure the smooth operation of the
cutting cylinders. The shredder will not operate when the bin is full. Regular oiling
is also necessary for proper performance. It is recommended to use the shredder oil
every few weeks.
Maximum running time: 3 minutes
Automatic cool-down period: 30 minutes
If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028
Thanks for Choosing FixYa,
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