Question about Canon BubleJet i965 InkJet Printer

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My canon i965 will not let me print.it says i should remove cdr tray feeder even though it`s not been installed,not ever!i get 6 orange lights from the off switch

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  • albert_spurr Jun 29, 2009

    dear rylee, you say to remove foam pads is that before i do what you sugest,with the power button s and that ? cheers albert

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Yes thats correct remove the foam pads before you reset, obviously its new, also try inserting the disc tray feeder into printer then remove, reset by turning printer on and off again, also try holding down power on button to reset printer programming ok, this should solve your problem, it could be that a latch that accepts the disk feeder is set down

Posted on Jun 29, 2009

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Hi

It's the foam pads that are used during the cleaning process. They are on either end of the printer along the path the print head travels. Canon wants you to take it in for service but you should be able to take those pads out and wash, dry, and replace them. Then you'll have to clear the code.
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

Please do accept this solution and revert for further assistance.

Thanks
Rylee

Posted on Jun 29, 2009

  • Rylee Smith
    Rylee Smith Jun 29, 2009

    Yes please first of all you need to take those foam pads out and wash, dry and replace them and then follow the steps provided by me.



    Please do accept this solution and revert for further assistance.


    Thanks

    Rylee

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Have nothing really useful to add on the i965... while it would have
been my first choice for printers, the lack of CD printing support in
america and the lack of availablity of the above parts lead me to the
newer pixma series... a unit with a built in "tray guide unit". I lack
any direct experence with your printer, only one german page with the
approperate part numbers should you need to order them. Should you
diagnose your issue to either tray type a or the tray guide unit, think
about ordering a pair and e-baying the part to a Yank.

#

Knightcrawler's brief page on the i960 to i965 conversion. It's not
very detailed but does illistrate how to remove the guide unit.

PS. Should you have the time, it would be very handy if you could scan
your tray. Us yanks have never seen "tray type A" and would be most
useful.

Posted on Jun 28, 2009

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1 Answer

Canon i965. light tones leaning to magenta. printer 6 years old


Because of the way they're designed, older Canon printers can sometimes get dirty print heads which can cause some ink colors not to come out properly or at all. This can cause light printing or a tendency to a certain color, like what you're describing.

The best thing to do would be to go into the Printer Settings (by opening Control Panel -> Printers and Faxes) and right-click on the i965 to select 'Properties'.

Somewhere in that menu will be an option to run a Print Head Cleaning. Find that and allow it to run, and then print a test page to see if the colors have gotten back toward normal.

If it's still printing strangely, you might want to try to find a new print head (check www.canon.com to see if they still support the i965 model). If you can't find a replacement head for the i965, it might be time to buy a new printer, since it will probably cost more to have yours looked at and repaired than it would to simply replace it. Sad, but true!

Hope this is helpful!

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Replacing the cartridge should resolve this problem: Follow these steps to replace the cartridge:

Installing / Replacing the BJ Cartridge Follow this procedure to replace the BJ cartridge:
1. Make sure the MultiPASS is plugged in.
2. Open the document tray.
3. Lift the document guides to open the ADF (Automatic Document Feeder).
c555docguides.gif
If the ADF (Automatic Document Feeder) does not open easily, slide the document guides outward and then open the ADF (Automatic Document Feeder).
Or slide the Document Feed Lever to either the automatic or manual setting.
4. Pressthingtopress.gif. If installing the BJ Cartridge for the first time, skip to step 6.
arrowpointstobutton.gif
Caution: Do not try to manually move or stop the cartridge holder since this may damage the unit. Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and/or affect print quality.

thingstonottouch.gif
The MultiPASS has an automatic protection feature that helps keep it from overheating. If the cartridge holder does not move, unplug the MultiPASS and let it cool for several minutes. Then plug it in again.
Press thingtopress.gifto move the cartridge holder.

5. Raise the blue cartridge lock lever on the cartridge holder and remove the BJ cartridge.
liftlocklever.gif
Caution: Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables.You may want to place it in a plastic bag to keep any residual ink from spilling. Spilled ink can stain any surface; protect yourself and your work area. If removing a BJ cartridge to use one of the optional BJ cartridges, be sure to store the BJ cartridge in the container provided with your MultiPASS. Otherwise the ink will dry and affect print quality.

container.gif 6. Remove the new BJ cartridge from its package, then remove the orange protective cap (1) and tape (2).
removetapencap.gif
Caution: Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head. Install the BJ cartridge immediately after removing the cap and tape. Spilled ink can stain any surface; protect yourself and your work area.
7. With the label facing outward, insert the BJ cartridge into the cartridge holder. Lower the blue cartridge lock lever until it locks into position.
lockinpos.gif 8. Press thingtopress.gif.
The cartridge holder moves to its home position on the right side of the unit and begins cleaning the BJ cartridge print head. This process takes about 55 seconds.
arrowagain.gif
Caution: Do not try to manually move or stop the cartridge holder since this may damage the unit.
9. Close the ADF (Automatic Document Feeder).
10. Close the document tray.
Note: If you need to unplug the MultiPASS, wait until the unit is in standby mode (date and receive mode displayed in the LCD). Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out.

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3. Remove the drive gear from its spindle.
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2 Answers

Canon i965 flashing amber light


Hi nnub1,

You might try unplugging the printer from electrical source and try unplugging your data cable from the computer. Shut down your computer and disconnect the data cable. Start your computer and then reconnect the data cable. This is assuming you have a usb data connector.

What you want to do is to try to get the printer back to its default settings. The amber light flashing is trying to tell you something. You should also unload any pending documents to try to get the printer back to its default state, but disconnecting data cables and or power connection is going to be required.

Respectfully,
Terry

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1 Answer

Canon service 6000


Well... here it is :

The POWER Lamp Flashes Orange title-bar.gif An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.
When a printer error occurs, the POWER lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
bullet.gif Two flashes: Printer is out of paper /Paper does not feed
Reload paper to the sheet feeder or cassette and press the RESUME button.
bullet.gif Three flashes: Paper jam/Paper output tray is closed
If paper is jammed, remove the jammed paper, reload paper in the printer, and then press the RESUME button. If the paper output tray is closed, open it.
See Paper Jams
bullet.gif Four flashes: Empty ink tank
Press the RESUME button to resume printing with an empty ink tank. Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank.
bullet.gif Five flashes: Print head not installed/Print head not installed correctly/Print head is defective
Install the Print Head. If the Print Head is already installed, remove the Print Head and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact a Canon service representative.
bullet.gif Six flashes: Inner cover error
To print on paper:
Close the inner cover. Then press the RESUME button to start printing.
Do not move or close the inner cover during printing. It may damage the printer.
bullet.gif Seven flashes: The CD-R or DVD-R is not set on the CD-R tray
Reset the CD-R tray feeder with a CD-R tray containing a CD-R or DVD-R, and then press the RESUME button. Printing will resume.
This function only works with models that support CD-R printing.
bullet.gif Eight flashes: Waste ink absorber almost full
The printer has a built-in waste ink absorber for the ink used during print head cleaning. Eight flashes indicates that the waste ink absorber is nearly full. Press the RESUME button to cancel the error so you can continue printing. Before the waste ink absorber becomes completely full, contact a Canon service representative.
Important
Canon recommends that you call for service as soon as this error occurs. Once the waste ink absorber becomes completely full, printing will no longer be possible.
bullet.gif Nine flashes: A specified period of time has lapsed without receiving no response from the digital camera / The digital camera or digital video camcorder connected is not compatible with this printer
Disconnect the camera cable, press the printer's RESUME button and reconnect the cable.
If the error is still not solved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use a digital camera or digital video camcorder compatible with this printer.
bullet.gif Ten Flashes: Cannot print on both sides of the page
The size of paper may not be compatible with automatic duplex printing. For information on the size of paper compatible with auto duplex printing, see "Automatically Printing on Both Sides of the Page." Pressing the RESUME button will discharge the paper, and restart printing from the front side of the next paper. The reverse side will not be printed when an error occurs.
bullet.gif Eleven flashes: Cannot perform automatic print head alignment correctly
Possible causes are as follows:
bullet_s.gif A4 or Letter-sized paper is not loaded on the sheet feeder.
bullet_s.gif Ink has run out or ink tanks are not installed correctly.
See Ensure that the ink tank is installed properly.
bullet_s.gif Ink level is low.
bullet_s.gif Print Head nozzles are clogged.
Press the RESUME button.
For information on how to print a nozzle check pattern, see "Printing the Nozzle Check Pattern."
bullet_s.gif The paper output slot has been exposed to a strong light source preventing correct print head alignment.
Press the RESUME button to resolve the error. Align the printer so the paper output slot will not be exposed directly to a strong light source.
After carrying out the above measures, if the problem continues after aligning the print head again, press the RESUME button to resolve the error, and then perform manual print head alignment. For details on manual print head alignment, see "Aligning the Print Head."
bullet.gif POWER lamp flashes alternate green and orange:
An error that requires contacting a Canon service representative may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while.
If the problem remains, contact a Canon service representative.

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