Question about Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

3 Answers

Lens error Help please

My camera works perfectly fin up till now. i got it about 9 months ago anf keep it in a case and never take it near water sand etc. I turned it on tonight and the lens came out like normal but then it gave me a message "lens error restart camera." i restarted it and took out the battery and restarted it over and over.. what can i try?

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  • Anonymous Nov 09, 2007

    lens error restart camera how to restart

  • Jon D Dec 10, 2007

    I have the same problem, the lens made noise and now I have the error and a non-working camera..

  • As Ease Dec 23, 2007

    I was using my camera. It was on a very small tripod. it felt down. Then I saw this sentence on the monitor " Lens error, Restart camera " while the lens was retracted and open. I tried to turn off and on many times but I got nothing . Please advise.

    Thank you in advance

  • dame562 Feb 12, 2008

    i have the same problem, my daughter dropped the camera and the lens error came on and i am now not able to view pics or turn on the camera, and my friend has the same camera and it happened to her too..

  • chrisvr Feb 25, 2008

    same thing my lens barrel froze and its lens error restart

  • Anonymous May 31, 2008

    Mine is about 5 months old, never been dropped, never been in dusty or dirty environment, is kept wrapped in a cotton cloth and padded bag when not in use. I have taken around 300 photos with it. Today, while I was using it i got the lens error.

  • Anonymous Jun 10, 2008

    i still have the same probleme.my camera still gave me a wrong message.restart camera lens error.

  • pete1wentz Jul 04, 2008

    I've had my canon camera for about 8 months now and I turned it on a couple of days ago, and it beeped and told me that there was a lens error and to restart my camera. I've restarted it, charged the battery, tried everything and nothing is working. What's wrong?

  • Anonymous Nov 13, 2008

    I turned it on tonight and the lens came out like normal but then it
    gave me a message "lens error restart camera." i restarted it and took
    out the battery and restarted it over and over.. what can i try?

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3 Answers

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Call 1-OK-CANON for free Tech support. Canon cameras that fall in the sand are no different from any other camera of that type, the tolerence between the lens and the camera body is so close that a grain of dirt or debris like sand can cause major issues with the camera. 1 thing that has worked for me when I had similar issue was connect the camera to your computer by way of the USB ports like attempting to down load pictures. Once you have connected the camera, trying turning the camera power on. If the lens retracts into the camera, then try to go to the shoot mode and see if the camera lens will extends. If the lens extends you have a shot at cleaning the lens barrel of any sand or debris, using a can of air to blast the debris off the lens barrel then around the lens cover. If this first procedure does not work, while your camera is still hooked up at the USB port, open the door to your memory card and pull out the memory card. Now, turn the camera On and you should see a lens error message, push the Memory card back into the camera and close the door. The lens error message will try to the reset and the lens should extend. Lastly, the first time I called Canon Tech support my SR10S had 4 AA cell batterys for power and Canon Tech support had me replace the batteries with Dura Cell Alkaline batteries (fresh ones) and the that fixed the lens error issue the first time, and I went without any further issues for almost a year before another occurance.

Posted on Apr 01, 2012

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Same problem, dropped camera, lens would not retract. With the camer off take both thumbs on the side of the lens that is the highest Press down firmly and the lens will snap close. Then turn the Camera on....It worked for me......Good luck....

Posted on Jul 06, 2008

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The Lens Error usually means the lens has sand or another obstruction stopping it from retracting.

Posted on Jun 20, 2008

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I have dmc-tz5. It workes perfectly except a few months ago I tuned it off and the lens shutter failed to close. It has been stuck open ever since. Is there anything I can try to close the shutter? Thanks.


Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Nov 02, 2010 | Panasonic Lumix DMC-FZ7 Digital Camera

1 Answer

I have a Fuji finepix j38 that is appox. 8 months old. When I turn the camera on, the lens comes out, immediately retracts, and "zoom error" comes up on the LCD. I can view pictures, but can't take any. ...


I thimk your problem is that you have sand betwin the lens mechanism and that cause the immediately retract.you can try to apply air pressure near the lens but with care

Oct 05, 2010 | Fuji Cameras

1 Answer

About 2-3 months ago my camera suddenly said lens


If it says lens error all you have to do is try pushing the lens back in. If that doesnt work, sorry! lol =(

Oct 10, 2009 | Canon PowerShot A710 IS Digital Camera

1 Answer

Lens error canon powershot sd1100 is


Apparently, you missed some sand and it just took a while to work its evil way into the works of your camera.

Aug 11, 2009 | Canon PowerShot SD1100 IS Digital Camera

1 Answer

My 9 month old camera (Nikon s210 coolpix 8.0mp) that I


Hi!
It sounds like the lens focus is stuck. If you don't have experience in camera repairs, you should give it for a repair to your local Nikon service center or other camera service center.

Tom

Jul 31, 2009 | Nikon Coolpix S210 Digital Camera

2 Answers

Problem with the lens


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Apr 25, 2009 | Cameras

1 Answer

Nikon Coolpix L4 Lens error


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.


Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. Error E30 means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Dec 08, 2008 | Nikon COOLPIX L18 Digital Camera

1 Answer

Kodak easyshare m753


Hi Nancy This error is due to a few conditions that the camera might have been involved in. First the camera might have been dropped, powered on while in a case or in a purse or pocket. dropped in sand been at the beach around salt water. Any of these listed things could have caused your problem it could have also been a defective lens. But like most camera companies they do not warranty lens errors because they are one of the first things to go out because they fell they are right and you are wrong. now if you got this camera from a place like walmart or target. and you bought a extended warranty with it take it back. If not try any way you never know what they might do just tell them it is not doing right and you would like to exchange it for another one.

Mar 18, 2008 | Kodak Easyshare M753 Digital Camera

1 Answer

Lens error !


I had the same problem. I dropped my camera on the floor today while its on. I tried hitting it but it didn't work. So what I did is, I pull the lens or shuttle forward then I close it and turn it back on. It work perfectly fin now. I hope that helps.

Feb 01, 2008 | Nikon Coolpix 5200 Digital Camera

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