Question about HP Deskjet 5440 InkJet Photo Printer

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Not printing magenta

Brand new hp color cartridge is not printing magenta--prints yellow and cyan just fine. What's the deal? It shows all three colors on the metalic band, so that makes us think it's not a problem of it being dried out. Could it be something inside the printer that is causing the problem instead of the cartridge itself?

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Re: Not printing magenta

The purchased ink cartridge did the trick - i won't refill an old cartridge again, or atleast not until the inks are more common between all brands (store stated that the densities of inks are different and getting old ones refilled don't take this into consideration). I bought a cleaning kit but didn't open it - i'll take it back b/c it wasn't needed.

Posted on Dec 29, 2007

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Re: Not printing magenta

Try cleaning contacts with a lint-free cloth or pencil rubber , touch the nozzle area with a cloth dampened with WATER, see if magenta appears. If nothing works, change cartridge...

Posted on Dec 28, 2007

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My HP 6500 only prints yellow and black. I refilled all three color cartridges and only the yellow is working. Any ideas?

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This tri-color cartridge has run out of yellow ink, you need to replace this tri-color cartridge.

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You can find the user's guide here which lists all the parts and supplies. Here's the cartridge information from the manual:
  • HP Color LaserJet black print cartridge Standard black cartridge CE260A
  • HP Color LaserJet black print cartridge High-capacity black cartridge for CLJ4525 models only CE260X
  • HP Color LaserJet cyan print cartridge Cyan cartridge CE261A
  • HP Color LaserJet yellow print cartridge Yellow cartridge CE262A
  • HP Color LaserJet magenta print cartridge Magenta cartridge CE263A
You can use the HP numbers to look for original or after-market replacements.

Apr 29, 2011 | Printers & Copiers

1 Answer

I have an HP Phototsmart C4280 that is printing everything in pink. Any idea why?

This is the cartridge color problem, if you've refilled the cartridge, there must be proportion problem (magenta/yellow/cyan), or if you print dark colors like green or blue (which uses cyan and yellow mostly) and never use the red or other color (magenta and black), cyan and yellow might have finished up. If you can refill it proportionately, go ahead, but i would suggest you to purchase new cartridges and install.
Good luck. Thanks for using FixYa.

Jun 04, 2010 | HP PhotoSmart C4280 Laser Printer

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We use HP Color Laserjet CM1017; Magenta color is not printing

Dirty laser unit - needs (careful) cleaning internally.

See ' Printing Weak Magenta', 'Printing Light Magenta' for HP CM1015, HP Color Laserjet 1600, 2600, 2605.

All the same laser unit

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I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...

maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black


Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

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Either the ink you are using is not going to give the color you want, or you have print heads that are blocked.

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The HP 99 cartridge is used if you would like to print photos. The HP 99 replaces the HP 96 (black) cartridge in your printer. The HP 99 cartridge has black, photo magenta, and photo cyan inks in it. When you pair this with the cyan, magenta, and yellow in your HP 97 (color) cartridge you have the full set of photo colors represented.

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1 Answer

Despite installing new cartridges,cleaning and priming, my HP Deskjet 710C prints pink only. Using Windows XP test page shows no blue, or yellow.

do you installing both cartridges (black and colour)?
if you do so, my advice is to reinstall the driver for your printer.

if you install ONLY the black cartridge, and the color cartridge remain the old one, (which in my opinion is the present case), your problem is from the color cartridge.
The color cartridge have 3 colors and this are: cyan (some kind of blue), yellow and magenta (similar with a pink color, but more intense). The problem is simple: in your color cartridge has left only the magenta color, cyan and yellow tanks are empty.

have 2 options:
1. buy a new color cartridge
2. refill the color cartridge.

Sep 23, 2008 | HP Printers & Copiers

1 Answer

Hp 4600 no cyan printing

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