Question about HP Deskjet 5440 InkJet Photo Printer
Brand new hp color cartridge is not printing magenta--prints yellow and cyan just fine. What's the deal? It shows all three colors on the metalic band, so that makes us think it's not a problem of it being dried out. Could it be something inside the printer that is causing the problem instead of the cartridge itself?
The purchased ink cartridge did the trick - i won't refill an old cartridge again, or atleast not until the inks are more common between all brands (store stated that the densities of inks are different and getting old ones refilled don't take this into consideration). I bought a cleaning kit but didn't open it - i'll take it back b/c it wasn't needed.
Posted on Dec 29, 2007
Try cleaning contacts with a lint-free cloth or pencil rubber , touch the nozzle area with a cloth dampened with WATER, see if magenta appears. If nothing works, change cartridge...
Posted on Dec 28, 2007
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