Question about Polaris 380 In Ground Pool Cleaner

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Unit floats does not run on all wheels

My unit runs on front wheels and kinda floats instead of running on all wheels

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I had the same problem. 380 was running on its front wheel waving its tail in the water.
The cause was the o-ring number 31 on parts diagram was passing water and insufficient flow decreased suction. That's why polaris was not sucked down to the pool floor. The solution was to disassemble the 380, re-seat the o-ring and to re-assemble it.

Also I noticed the wheels on 380 weren't spinning well. That was caused as part number 2 got deformed from age and was rubbing on the turbine wheel 19. A solution was to scrape off some plastic from part 2 where it was in contact with the turbine.

After reassembly and adjusting the nozzle number 21 to the 11 o'clock position the 380 started running well.

Posted on Apr 02, 2010

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Sounds like it might be missing the head weight. Check for number 25 in this Polaris 380 Parts Diagram

Posted on Nov 05, 2009

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